Nuffield Dental @ Westgate
According to our open methodology, this clinic scored 83.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 16 ranked clinics · Last checked: 6 September 2026
53 of 100
Visibility in ChatGPT and Gemini answers
How often ChatGPT and Gemini name this clinic when a patient asks them to recommend a dentist. Measured by Ansmeter, 8 October 2026.
Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Positions by Rating Profile
- Overall Transparency & Trust#283.9/100
- Best for Expats#381/100
- Best for Dental Implants#283.5/100
- Best for Emergency Dental Care#380.5/100
- Best Price Transparency#390/100
- Best English-speaking Clinics#380.2/100
- Best for Families / Children#381/100
- Sleep Dentistry (GA / deep sedation)#183.9/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented General anaesthesia and IV sedation available. [s1]
Summary
Nuffield Dental branch at Westgate mall, directly linked to Jurong East MRT, publishing a full group price list, general anaesthesia/IV sedation availability, international-patient services and a self-published MOH HCSA licence number.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr Ben Wang (general/implant dentistry), Dr Hui Chee Wah (periodontist), Dr Prashanth Kanakamedala (surgical). [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Photography of reception, dental rooms and x-ray facility. [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Nuffield publishes a full price list on its own site (group-wide, covering this branch), opened 2026-09-04: consultation & oral examination SGD 54.50–87.20, scaling & polishing SGD 140.61–218, fillings SGD 114.45–659.45 per tooth, crowns SGD 1,035.50–1,308, implants SGD 3,815–34,880, X-rays SGD 52.32–114.45. Standing ranges, not a promotion. [s2] | 3/3 |
| ✓ | Cleaning price listed Scaling & polishing SGD 140.61–SGD 218. [s2] | 2/2 |
| ✓ | Filling price listed Dental fillings SGD 114.45–SGD 659.45 per tooth. [s2] | 2/2 |
| ✓ | Crown price listed Dental crowns SGD 1,035.50–SGD 1,308. [s2] | 2/2 |
| ✓ | Implant price listed Dental implants SGD 3,815–SGD 34,880. [s2] | 2/2 |
| ✓ | Consultation price listed Consultation & oral examination SGD 54.50–SGD 87.20. [s2] | 2/2 |
| ✓ | X-ray / imaging price listed Dental X-rays SGD 52.32–SGD 114.45. [s2] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 236 five-star, 5 four-star, 1 three-star, 3 two-star, 30 one-star. The buckets sum to 275, matching the 275 in the place-page header exactly, and the weighted mean 4.505 reproduces the published 4.5. [gmpI5] | 4/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] | 2.5/3 |
| ✓ | Review recency The newest review visible is 1 month old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 10 of the 10 reviews read carry an owner reply, 9 of them to reviews from the last 12 months; the latest reply is dated 2026-09-26 (to a review of 2026-09-18). [nuffield-dental-westgate-deepen-2] [gmpI5] | 2/2 |
| ✗ | No recurring complaints 3 of the five lowest-rated Google reviews read concern rushed consultations in which the dentist did not explain the procedure, the cost or the pain (a bedside manner and an unnecessary-treatment complaint among them) (dated 2026-01-05, 2026-04-20 and 2026-05-31); 1–2★ ratings are 34 of 278 (12.2 %). [nuffield-dental-westgate-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns The 236/5/1/3/30 shape is polarised but every bucket is populated and the one-star bucket is the second largest, which is the opposite of what manipulation produces. The three visible reviewers hold 7, 2 and 18 reviews and post one, three and four months apart, describing three different encounters. No manipulation signature. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 2/2 |
| ? | Active Facebook presence The Facebook page under the Nuffield Dental name is the network page for all its clinics; no page of the Westgate clinic itself was found (checked 2026-10-02). [nuffield-dental-westgate-presence] | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✗ | Other review platforms No profile of the clinic on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-02). [nuffield-dental-westgate-platforms] [nuffield-dental-westgate-platforms-2] [nuffield-dental-westgate-platforms-3] [nuffield-dental-westgate-platforms-4] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray "Low radiation dose" digital imaging x-rays. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Invisalign, Damon braces, Myobrace. [s1] | 2/2 |
| ✓ | Oral surgery Wisdom-tooth surgery, oral & maxillofacial surgery. [s1] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry listed. [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✗ | Mentioned for: best dentist Singapore Web search 2026-09-06: not among results for "best dentist Jurong East" (named results were 1728 Dental Practice, A Dental Clinic, Kong Dental Surgery, Casa Dental, Smile Central Clinic). [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Singapore Web search 2026-09-06: not among results for "English speaking dentist Jurong East" (named results were A Dental Clinic, Kong Dental Surgery Clinic, 1728 Dental Clinic, Eastern Dental Surgery). [sq2] | 0/1 |
| ✓ | Mentioned for: dental implants Singapore Web search 2026-09-06: named as offering "dental implant surgery" in the answer for "dental implants Jurong East", citing its own site (nuffielddental.com.sg/dentist-westgate-jurong). [sq3] | 1/1 |
| ✓ | Mentioned for: emergency dentist Singapore Web search 2026-09-06: named and described ("attends to dental emergencies such as broken teeth, lost or knocked-out teeth, swollen gums...") in the answer for "emergency dentist Jurong East", citing its own site nuffielddental.com.sg/dentist-westgate-jurong. [sq4] | 1/1 |
| ✗ | Mentioned for: Singapore dental clinic for expats Web search 2026-09-06: not among results for "Jurong East dental clinic for expats" (named results were TWC Implant & Dental Center, Kong Dental Surgery, Smile Central Clinic). [sq5] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Organization and Dentist. [nuffield-dental-westgate-deepen] | 1.5/1.5 |
| ✓ | Google indexing quality nuffielddental.com.sg takes the #1 result (exact Westgate page) plus the clinic-locator page, ahead of mall directories (web search 2026-09-07) [giq1] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 22D0130(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as NUFFIELD DENTAL WESTGATE at 3 Gateway Drive #04-32 Westgate, Singapore 608532 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) UEN 202202191H — NUFFIELD DENTAL WESTGATE PRIVATE LIMITED, Live Company, incorporated 19 Jan 2022, registered office 21 Ubi Road 1 #05-02B, Singapore 408724 (sgpbusiness.com, an ACRA-sourced business register mirror, read 2026-09-07). (CONFIRMED IN THE REGISTER, AND THE SELF-PUBLICATION WAS ACCURATE. The clinic publishes 'MOH HCSA Licence: 22D0130(L)' in its own site footer; the verification pass held the number at null under owner ruling G because a clinic's own claim about its licence is not a register read, and queued the confirmation as the highest-value browser task in the country. The MOH register's record for this premises publishes 22D0130(L), digit for digit, at the card's address to the unit. No UEN is published on the record, so the UEN half of that record on file row is not closed. The entity name matches the MOH-confirmed branch name exactly. The registered office is Nuffield Dental's shared corporate/registered-office address at Ubi Road 1, used identically by all thirteen live Nuffield Dental branch subsidiaries and the group holding company found on the same search — not the Westgate clinic premises.) [hh1] [acra1]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Ben Wang [reg1] [nuffield-dental-westgate-sdc-reg] | General/implant dentistry | D25879B | Registration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.nuffielddental.com.sg/dentist-westgate-jurong |
|---|---|
| Phone | +65 6950 2865 |
| +65 9661 7091 | |
| Google Maps | Map listing |
| Address | 3 Gateway Dr, #04-32, Westgate, Singapore 608532 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.nuffielddental.com.sg/dentist-westgate-jurong | MOH HCSA licence number, dentist names/specializations, address, services, sedation, hours, photos | 2026-09-04 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D25879B, place of practice "NUFFIELD DENTAL WESTGATE" at postal 608532 | 2026-09-04 |
| s2 | https://www.nuffielddental.com.sg/dental-price-list-singapore | Nuffield Dental group price list: consultation, scaling, fillings, crowns, implants, imaging, sedation | 2026-09-04 |
| sq1 | search:best dentist Jurong East | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Jurong East | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Jurong East | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Jurong East | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Jurong East dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5 | https://www.google.com/maps/place/Nuffield+Dental+Westgate/@1.33440… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory/institution/173834 | MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address, registered hours and contact | 2026-09-06 |
| giq1 | search:"Nuffield Dental" Westgate Jurong East Singapore | nuffielddental.com.sg takes the #1 result (exact Westgate page) plus the clinic-locator page, ahead of mall directories | 2026-09-07 |
| acra1 | https://www.sgpbusiness.com/company/Nuffield-Dental-Westgate-Privat… | ACRA company record: UEN, entity name, Live Company status, incorporation date, registered office | 2026-09-07 |
| nuffield-dental-westgate-sdc-reg | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC | Singapore Dental Council register (MOH Professional Registration System, record by registration number): D25879B (BEN WANG): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: NUFFIELD DENTAL SERANGOON GARDENS (57 SERANGOON GARDEN WAY SERANGOON GARDEN ESTATE Singapore 555953); NUFFIELD DENTAL JEWEL (501 ORCHARD ROAD WHEELOCK PLACE #05-01 Singapore 238880); NUFFIELD DENTAL WESTGATE (3 GATEWAY DRIVE WESTGATE #04-32 Singapore 608532). | 2026-09-30 |
| nuffield-dental-westgate-platforms | https://www.whatclinic.com/dentists/singapore | WhatClinic, read 2026-10-02: every page of its Singapore dentist listing (12 pages, 202 profiles) and its profile sitemaps (218 Singapore dentist profiles) have no profile for Nuffield Dental @ Westgate; the profile addresses built from its name (/dentists/singapore/nuffield-dental-westgate, /dentists/singapore/nuffield-dental) return not found | 2026-10-02 |
| nuffield-dental-westgate-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-02: its Singapore search lists 10 clinics (The Dentist@Orchard, Pure NZ Dental, The Dental Studio, Specialist Dental Group and others); Nuffield Dental @ Westgate is not among them | 2026-10-02 |
| nuffield-dental-westgate-platforms-3 | https://us-uk.bookimed.com/clinic/nuffield-dental/ | Bookimed, read 2026-10-02: its only Singapore dental page is "Nuffield Dental" at 1 Raffles Place, #05-19 - another branch of the group, written by Bookimed's editor, with no patient reviews; nothing for the Westgate clinic | 2026-10-02 |
| nuffield-dental-westgate-platforms-4 | https://www.trustpilot.com/review/nuffielddental.com.sg | Trustpilot: no business page for nuffielddental.com.sg, the clinic's website (the address returns "page not found") (checked 2026-10-02) | 2026-10-02 |
| nuffield-dental-westgate-presence | https://www.facebook.com/nuffielddental/ | Facebook page "Nuffield Dental" (11,913 followers), read 2026-10-02: the page of the Nuffield Dental group (phone +65 6833 4353, website nuffielddental.com.sg), with no Westgate address | 2026-10-02 |
| nuffield-dental-westgate-deepen | https://www.nuffielddental.com.sg/dentist-westgate-jurong | Homepage HTML read on 2026-10-02: JSON-LD declares the types Organization and Dentist, alongside BreadcrumbList. | 2026-10-02 |
| nuffield-dental-westgate-deepen-2 | https://www.google.com/maps?cid=13562635054181093329&hl=en | Google listing "Nuffield Dental Westgate" (Dentist; 3 Gateway Dr, #04-32 Westgate, Singapore 608532), read 2026-10-02 in 2 review orders (lowest-rated first, newest first): 4.5 from 278 reviews (1★ 31 / 2★ 3 / 3★ 1 / 4★ 5 / 5★ 238); 10 distinct reviews read, dated 2025-03-24 to 2026-09-18, 10 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-02 in 2 review orders (10 distinct reviews, dated 2025-03-24 to 2026-09-18; 4.5 from 278): recurring complaints true. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 33 of 275 and the low reviews themselves were not read. |
| 2026-09-07 | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 202202191H, exact branch-name match, shared corporate registered address. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's self-published MOH HCI code was confirmed against the HealthHub Healthcare Directory, closing the verification pass's ruling-G row. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the linked group price list was opened — all seven price criteria corrected from "not published". The self-published MOH HCSA number 22D0130(L) was downgraded from a found clinic licence to a disclosed self-publication pending registry confirmation. Dentist name corrected to the SDC form "Ben Wang"; D25879B re-checked live. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Jurong East): verified via the clinic's own branch page (including its published MOH HCSA licence number) and the Singapore Dental Council register. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.