Changelog
Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.
| Date | Subject | Change |
|---|---|---|
| 2026-10-16 | Methodology v1.4.2 | Clarified when dentist names count: a name published by the clinic counts when it lets a patient find the dentist in a professional register; a first name alone is not enough, nor is a first name with a patronymic where surnames are in use. Applied the same day to the clinics whose own channels name their dentists by first name only, which lose the points for dentist names. No other score changes. |
| 2026-10-07 | Methodology v1.4.1 | Added a limit on re-checks made at a clinic's request: the next request from the same clinic about its own page is taken up no sooner than one month after the last re-check made at its request, which is dated in the clinic's change history; requests sent earlier are not processed. Corrections reported by anyone else are handled as before. No score changes. |
| 2026-10-05 | Nuffield Dental @ Westgate | Read the clinic's Google listing on 2026-10-02 in 2 review orders (10 distinct reviews, dated 2025-03-24 to 2026-09-18; 4.5 from 278): recurring complaints true. |
| 2026-10-05 | Raffles Dental | Read the clinic's Google listing on 2026-10-02 in 3 review orders (14 distinct reviews, dated 2020-03-31 to 2026-10-01; 4.5 from 142): owner replies false; recurring complaints true. |
| 2026-10-02 | Atria-City Dental Group | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-10-02 | Atria-City Dental Group | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | Gentle Smile Dental Studio | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-10-02 | Gentle Smile Dental Studio | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | Happy Teeth Family Dental | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-10-02 | Happy Teeth Family Dental | Facebook presence re-checked on 2026-10-02: live Facebook page confirmed. |
| 2026-10-02 | Happy Teeth Family Dental | Read the clinic's website HTML on 2026-10-02: structured data: present, service pages: present. |
| 2026-10-02 | Nuffield Dental @ Westgate | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-10-02 | Nuffield Dental @ Westgate | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | Sincere Dental | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-10-02 | Sincere Dental | Read the clinic's website HTML on 2026-10-02: structured data: present, service pages: present. |
| 2026-10-02 | Specialist Dental Group | Presence on review sites re-read on 2026-10-02: profile on another review platform found. |
| 2026-10-02 | Specialist Dental Group | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | The Dentist@Orchard | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | TSD Dental Group | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-10-02 | TSD Dental Group | Read the clinic's website HTML on 2026-10-02: structured data: present, service pages: present. |
| 2026-10-02 | Twinkle Family Dentalcare | Facebook presence re-checked on 2026-10-02: live Facebook page confirmed. |
| 2026-10-02 | WeSmile Dental Care | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-10-02 | WeSmile Dental Care | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-01 | Asia Pacific Dental Centre | Checked TripAdvisor, WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so TripAdvisor presence and presence on other review platforms are recorded as absent. |
| 2026-10-01 | Asia Pacific Dental Centre | Checked TripAdvisor, WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so TripAdvisor presence and presence on other review platforms are recorded as absent. |
| 2026-10-01 | Epismile (Novena) Dental Group | Searched TripAdvisor on 2026-10-01 for the clinic by its name and checked its website: no TripAdvisor listing, so TripAdvisor presence is recorded as absent. |
| 2026-10-01 | GPA Dental Group | Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent. |
| 2026-10-01 | Koh Dental Surgery | Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent. |
| 2026-10-01 | Raffles Dental | Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent. |
| 2026-10-01 | Twinkle Family Dentalcare | Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent. |
| 2026-09-30 | Raffles Dental | Found a Facebook page for the Raffles Dental subsidiary on 2026-09-30, separate from the Raffles Medical Group page linked on the clinic's site; it describes an islandwide network of branches including this one and shares the clinic's parent website domain. |
| 2026-09-29 | Asia Pacific Dental Centre | Corrected 2026-09-29: clinic responds to reviews now unverified: only 3 reviews were checked for owner replies. |
| 2026-09-29 | Atria-City Dental Group | Corrected 2026-09-29: review count 171 (was 162) from the Google listing on 2026-09-26; owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-24). |
| 2026-09-29 | Epismile (Novena) Dental Group | Corrected 2026-09-29: clinic responds to reviews now unverified: with 1 Google review a missing owner reply shows nothing yet. |
| 2026-09-29 | Epismile (Novena) Dental Group | Checked WhatClinic for this branch: its Novena catalogue (12 practices) does not list it, and the brand's only profile is the Thomson Plaza practice; the clinic's own site links no review platform. Confirmed children's orthodontic care is offered per the homepage. |
| 2026-09-29 | GPA Dental Group | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. WhatClinic Singapore's catalogue was scanned across 9 pages (~140 practices) without finding this clinic, but the catalogue is not fully exhausted, so onOtherPlatforms is left open. |
| 2026-09-29 | Happy Teeth Family Dental | Corrected 2026-09-29: active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established. |
| 2026-09-29 | Koh Dental Surgery | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 10 of 76 and the low reviews themselves were not read. |
| 2026-09-29 | Koh Dental Surgery | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-29 | Nuffield Dental @ Westgate | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 33 of 275 and the low reviews themselves were not read. |
| 2026-09-29 | Raffles Dental | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 17 of 141 and the low reviews themselves were not read; clinic responds to reviews now unverified: only 3 reviews were checked for owner replies. |
| 2026-09-29 | Raffles Dental | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-29 | Sincere Dental | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-25). |
| 2026-09-29 | The Dentist@Orchard | Corrected 2026-09-29: clinic responds to reviews now unverified: only 3 reviews were checked for owner replies. |
| 2026-09-29 | TSD Dental Group | Corrected 2026-09-29: review count 797 (was 758) from the Google listing on 2026-09-26. |
| 2026-09-29 | Twinkle Family Dentalcare | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 20 of 185 and the low reviews themselves were not read; active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established. |
| 2026-09-29 | Twinkle Family Dentalcare | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found. Re-read the services page's "X-Rays & 3D Imaging" section: the text explains what CBCT is in general terms (for implant planning) without stating the clinic owns the equipment, and the accompanying image is a generic tooth/X-ray icon, not an equipment photo, so hasCBCT is left unresolved. |
| 2026-09-17 | Asia Pacific Dental Centre | Re-read on 2026-09-17: the clinic's group website (services, implants, locations, contact pages) and its Google listing photos. Recorded: genuine business-uploaded photos of a treatment room and branded corridor; a link to the practice's own Facebook page; a group WhatsApp line; an online appointment-request form; Saturday opening; site-wide Dentist structured data; no price figures for any listed treatment. Still unverified: TripAdvisor, other review platforms, on-site X-ray/CBCT equipment, and international-patient documentation. |
| 2026-09-17 | Asia Pacific Dental Centre | Re-read on 2026-09-17: the clinic’s group website (services, implants, team, locations and contact pages) and its Google listing. Recorded: twelve named-dentist photographs published on the practice’s own site; a link to the practice’s own Facebook page; a group WhatsApp line; an online appointment-request form; evening opening on Mondays and Wednesdays and Saturday opening; site-wide Dentist structured data; no price figures for any listed treatment. Still unverified: TripAdvisor, other review platforms, on-site X-ray/CBCT equipment, and international-patient documentation. |
| 2026-09-17 | Epismile (Novena) Dental Group | Re-read on 2026-09-17: the clinic’s website (13 individual treatment pages, home, services and contact pages) and its own photo library. Recorded: a genuine reception photo on the homepage; no emergency-care wording anywhere on the site; no WhatsApp/LINE contact; an online appointment/enquiry form; individual pages per treatment; no price figures and no structured data found. Still unverified: children’s dentistry as a service, on-site X-ray/CBCT equipment, TripAdvisor/other platforms, and international-patient documentation. |
| 2026-09-17 | GPA Dental Group | Re-read on 2026-09-17: the clinic’s website (technology, treatment, location, FAQ and enquiry pages) and its Google listing photos. Recorded: from-prices published for consultation, scaling and polishing, fillings, crowns, implants and five more treatments; a named 3D X-ray/cone-beam system; a branch WhatsApp line; genuine business-uploaded photos of the United Square premises; a link to the practice’s own Facebook page; an online question form to a named dentist; individual pages for each treatment. Corrected: prices are published — they sit in the FAQ answers rather than on a price page, and the card previously recorded none. No X-ray price is published and the site carries only generic structured data. Still unverified: TripAdvisor, other review platforms, and international-patient documentation. |
| 2026-09-17 | Koh Dental Surgery | Re-read on 2026-09-17: the clinic’s website (services, CHAS/Medisave, contact, team and history pages) and its Google listing photos. Recorded: no price figures for any listed treatment anywhere on the site; genuine business-uploaded photos of the Jurong East premises and team; a booking-a-consultation offer; Saturday opening; site-wide structured data; one consolidated services page rather than dedicated pages per treatment. Still unverified: TripAdvisor and other review-platform presence, whether the clinic documents work with international patients, and whether it offers CBCT imaging. |
| 2026-09-17 | Raffles Dental | Re-read on 2026-09-17: the branch page, the group’s dental services pages including the dedicated pages for scaling, fillings, crowns, implants and X-rays, and the Google listing photo. Recorded: a genuine storefront photo of this exact unit; a page of its own for each treatment; X-rays documented but no CBCT/3D imaging found; online appointment/enquiry channels; structured data on the branch page. The CHAS subsidy figure on the branch page covers three services combined and is not read as a standalone cleaning or consultation price. Still unverified: a Facebook page of the dental practice’s own rather than the parent group’s, TripAdvisor, other review platforms, and international-patient documentation specific to dental. |
| 2026-09-17 | Twinkle Family Dentalcare | Re-read on 2026-09-17: the clinic’s website (facilities, prices, services, FAQ, X-rays, implants and contact pages). Recorded: a genuine storefront photo of this branch; no standing price for cleaning, fillings, crowns, implants, consultations or X-rays, only time-limited promotional bundles that the site now states are available at both its branches; same-day and urgent appointments documented on the contact page; an online appointment-request form; structured data; and dedicated pages for several individual procedures. Still unverified: whether cone-beam imaging is on site, TripAdvisor, other review platforms, and international-patient documentation. |
| 2026-09-10 | Asia Pacific Dental Centre | Name verification 2026-09-10: Samuel Wong Wen Jun found on the site's /team roster page (not previously fetched); source added. |
| 2026-09-10 | Raffles Dental | Name verification 2026-09-10: all 3 doctors found on the Raffles Medical Group dentist directory (services/dental/about-us/our-dentists/), a page not previously fetched for this clinic; sources added. |
| 2026-09-09 | GPA Dental Group | Sedation criterion re-read against methodology 1.4.0, which counts only general anaesthesia or deep intravenous sedation where the patient is asleep and unaware. The site offers "relaxation techniques such as nitrous oxide (laughing gas) or sedation"; nothing published documents general anaesthesia or sedation deep enough to leave the patient asleep and unaware. The value moves from true to false: what this practice offers is published, and it is not sleep dentistry. |
| 2026-09-07 | Asia Pacific Dental Centre | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 202135737E, exact entity-name match, corporate registered address. |
| 2026-09-07 | Asia Pacific Dental Centre | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 202212033W, exact entity-name match, corporate registered address. |
| 2026-09-07 | Atria-City Dental Group | Close-out, 2026-09-07: the five Orchard Facebook pages that was parked before reaching were opened and each confirmed against its card's own address; and the Dental Departures / Yelp row behind the reset onOtherPlatforms on The Dentist@Orchard was run and closed with two negatives. |
| 2026-09-07 | Atria-City Dental Group | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 198905508M, exact address match. |
| 2026-09-07 | Epismile (Novena) Dental Group | Close-out, 2026-09-07: the Novena Facebook page from the responsible pass's added row, which was parked before reaching, was opened and confirmed. |
| 2026-09-07 | Epismile (Novena) Dental Group | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 200720193C, exact address match. |
| 2026-09-07 | Gentle Smile Dental Studio | Close-out, 2026-09-07: the five Orchard Facebook pages that was parked before reaching were opened and each confirmed against its card's own address; and the Dental Departures / Yelp row behind the reset onOtherPlatforms on The Dentist@Orchard was run and closed with two negatives. |
| 2026-09-07 | Gentle Smile Dental Studio | Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com, not resolved to an exact match (two plausible candidates recorded). |
| 2026-09-07 | GPA Dental Group | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 53495241X, corporate registered address (not clinic premises). |
| 2026-09-07 | Happy Teeth Family Dental | Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com: zero results under this trade name. |
| 2026-09-07 | Koh Dental Surgery | Close-out, 2026-09-07: the two Jurong East Facebook pages were opened. Sincere Dental's is confirmed against this card's address; Koh Dental Surgery's turns out to be the operator's other branch, so this card's onFacebook is corrected to a disclosed negative. |
| 2026-09-07 | Koh Dental Surgery | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 199003611D, registered office is the company's other branch (NEWEST). |
| 2026-09-07 | Methodology v1.4.0 | Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list. |
| 2026-09-07 | Nuffield Dental @ Westgate | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 202202191H, exact branch-name match, shared corporate registered address. |
| 2026-09-07 | Raffles Dental | Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com, not resolved to an exact match (one plausible group-level candidate recorded). |
| 2026-09-07 | Sincere Dental | Close-out, 2026-09-07: the two Jurong East Facebook pages were opened. Sincere Dental's is confirmed against this card's address; Koh Dental Surgery's turns out to be the operator's other branch, so this card's onFacebook is corrected to a disclosed negative. |
| 2026-09-07 | Sincere Dental | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 202328865N, exact address match. |
| 2026-09-07 | Specialist Dental Group | Close-out, 2026-09-07: the five Orchard Facebook pages that was parked before reaching were opened and each confirmed against its card's own address; and the Dental Departures / Yelp row behind the reset onOtherPlatforms on The Dentist@Orchard was run and closed with two negatives. |
| 2026-09-07 | Specialist Dental Group | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 53090353M, matches #08-03/04 of the card's units. |
| 2026-09-07 | The Dentist@Orchard | Close-out, 2026-09-07: the five Orchard Facebook pages that was parked before reaching were opened and each confirmed against its card's own address; and the Dental Departures / Yelp row behind the reset onOtherPlatforms on The Dentist@Orchard was run and closed with two negatives. |
| 2026-09-07 | The Dentist@Orchard | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 200200456M, exact address match. |
| 2026-09-07 | TSD Dental Group | Close-out, 2026-09-07: the Tampines Facebook page from the responsible pass's added row, which was parked before reaching, was opened and confirmed. |
| 2026-09-07 | TSD Dental Group | Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com (three query variants), not resolved — no Tampines-named entity exists. |
| 2026-09-07 | Twinkle Family Dentalcare | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 200914118H, exact address match. |
| 2026-09-07 | WeSmile Dental Care | Close-out, 2026-09-07: the five Orchard Facebook pages that was parked before reaching were opened and each confirmed against its card's own address; and the Dental Departures / Yelp row behind the reset onOtherPlatforms on The Dentist@Orchard was run and closed with two negatives. |
| 2026-09-07 | WeSmile Dental Care | Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com, not resolved (multiple branch-subsidiary candidates, none uniquely identifiable to this branch). |
| 2026-09-06 | Asia Pacific Dental Centre | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Asia Pacific Dental Centre | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Atria-City Dental Group | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Epismile (Novena) Dental Group | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Gentle Smile Dental Studio | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | GPA Dental Group | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Happy Teeth Family Dental | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Koh Dental Surgery | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Nuffield Dental @ Westgate | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's self-published MOH HCI code was confirmed against the HealthHub Healthcare Directory, closing the verification pass's ruling-G row. |
| 2026-09-06 | Raffles Dental | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory - which also explains where the rejected unit number came from. |
| 2026-09-06 | Sincere Dental | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Specialist Dental Group | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and all three of the practice's MOH premises licences at Mount Elizabeth were read from the HealthHub Healthcare Directory. |
| 2026-09-06 | The Dentist@Orchard | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading, listing website, phone, address and pin coordinates; and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory, the open register the manual browser check named. |
| 2026-09-06 | TSD Dental Group | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and both of the branch's MOH premises licences were read from the HealthHub Healthcare Directory. |
| 2026-09-06 | Twinkle Family Dentalcare | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-06 | WeSmile Dental Care | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was found in the HealthHub Healthcare Directory under a name a name search would have missed. |
| 2026-09-04 | Asia Pacific Dental Centre | Initial data collection for the Singapore Dental Transparency & Trust Index (Novena): verified via apdc.com.sg and the Singapore Dental Council register. |
| 2026-09-04 | Asia Pacific Dental Centre | Adversarial verification pass 2026-09-04: the group's /locations page was opened and publishes a branch-direct phone number, refuting "group contact only"; the SDC citation was corrected — D26070C has four places of practice, not one, and Novena is a secondary place. |
| 2026-09-04 | Asia Pacific Dental Centre | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via apdcdentalsg.com/apdc.com.sg and the Singapore Dental Council register. |
| 2026-09-04 | Asia Pacific Dental Centre | Adversarial verification pass 2026-09-04: the cited website https://www.apdcdentalsg.com/locations does not exist — the domain returns NXDOMAIN from an authoritative lookup, so it cannot have been read on 2026-09-04. It was replaced with the group's real locations page, https://apdc.com.sg/locations, which carries the same Tampines address (872C Tampines Street 86 #01-02, Singapore 523872) and a branch-direct line. D26070C re-checked live. |
| 2026-09-04 | Atria-City Dental Group | Initial data collection for the Singapore Dental Transparency & Trust Index (Orchard/Central): verified via atria-city.com and the Singapore Dental Council register. |
| 2026-09-04 | Atria-City Dental Group | Adversarial verification pass 2026-09-04: the /our-team/ page was opened: nine clinicians are named with their specialities, refuting both "no dentist names published" and "no specializations". The street address was corrected from 391A (Tower A) to 391B, the Tower B address the SDC register gives for this practice. D20911B re-checked live. |
| 2026-09-04 | Epismile (Novena) Dental Group | Initial data collection for the Singapore Dental Transparency & Trust Index (Novena): verified via epismile.com.sg, the independent Novena Medical Center tenant directory, and the Singapore Dental Council register. |
| 2026-09-04 | Epismile (Novena) Dental Group | Adversarial verification pass 2026-09-04: the group contact page was opened: the ten-dentist roster is group-wide across three branches, not a Novena roster, and the summary was corrected. The orphaned building-tenant source was attached to the claims it supports. SDC entry D21270I re-checked live — its only place of practice is the Thomson Plaza branch. |
| 2026-09-04 | Gentle Smile Dental Studio | Initial data collection for the Singapore Dental Transparency & Trust Index (Orchard/Central): verified via gentlesmiledentalstudio.com.sg and the Singapore Dental Council register. |
| 2026-09-04 | Gentle Smile Dental Studio | Adversarial verification pass 2026-09-04: the team page was opened (a fifth dentist, Dr Ryan Yuan, had been missed) and per-dentist qualifications confirmed; the absence of prices was verified across the whole navigation rather than the homepage alone. D22248H re-checked live — the register still carries the Millenia Walk address. |
| 2026-09-04 | GPA Dental Group | Initial data collection for the Singapore Dental Transparency & Trust Index (Novena): verified via gpadental.com and the Singapore Dental Council register. |
| 2026-09-04 | GPA Dental Group | Adversarial verification pass 2026-09-04: the branch-specific phone number was found on the clinic's own homepage, refuting "no direct contact for this branch". SDC entry D21372A re-checked live (United Square is a secondary place of practice). |
| 2026-09-04 | Happy Teeth Family Dental | Initial data collection for the Singapore Dental Transparency & Trust Index (Novena): verified via happyteeth.com.sg and the Singapore Dental Council register. |
| 2026-09-04 | Happy Teeth Family Dental | Adversarial verification pass 2026-09-04: the clinic's own /dentists/ page was opened: two dentists are named, so "dentist names not published" was refuted and the second dentist (Yee Shi Yin, D25972A) was verified in the SDC register and added. D25988H re-checked live. |
| 2026-09-04 | Koh Dental Surgery | Initial data collection for the Singapore Dental Transparency & Trust Index (Jurong East): verified via kohdentalsurgery.com and the Singapore Dental Council register. |
| 2026-09-04 | Koh Dental Surgery | Adversarial verification pass 2026-09-04: the clinic's own /our-dentists, /services and /chas-medisave-subsidies pages were opened for the first time; dentist names, specializations, X-ray, paediatric and same-day emergency care all corrected from "not published" to published. SDC entry D25266B re-checked live. |
| 2026-09-04 | Nuffield Dental @ Westgate | Initial data collection for the Singapore Dental Transparency & Trust Index (Jurong East): verified via the clinic's own branch page (including its published MOH HCSA licence number) and the Singapore Dental Council register. |
| 2026-09-04 | Nuffield Dental @ Westgate | Adversarial verification pass 2026-09-04: the linked group price list was opened — all seven price criteria corrected from "not published". The self-published MOH HCSA number 22D0130(L) was downgraded from a found clinic licence to a disclosed self-publication pending registry confirmation. Dentist name corrected to the SDC form "Ben Wang"; D25879B re-checked live. |
| 2026-09-04 | Raffles Dental | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): branch address verified via the Singapore Dental Council register; services/contacts drawn from Raffles Medical Group's group-wide dental page because its clinic-finder directory is JS-paginated and could not be resolved to this specific branch this pass (queued for a browser follow-up). |
| 2026-09-04 | Raffles Dental | Adversarial verification pass 2026-09-04: the branch's own page was located at /clinic/tampines-one-dental/ (via the site's clinic sitemap, not the JS-paginated finder). It publishes unit #04-33 — not the #03-28 previously carried from the SDC register — plus a branch phone, e-mail, WhatsApp, evening hours and a branch service list. Dentist names were corrected from "not published": four dentists are attributed to Tampines 1, two of whom (D22123F, D20882E) are SDC-registered at #04-33 as their primary place and were added. The earlier claim that the register filed one address under two names was refuted: the two SDC entries are different units. |
| 2026-09-04 | Sincere Dental | Initial data collection for the Singapore Dental Transparency & Trust Index (Jurong East): verified via sinceredental.sg and the Singapore Dental Council register. |
| 2026-09-04 | Sincere Dental | Adversarial verification pass 2026-09-04: the linked /pricelist page was opened and turned out to be a genuine standing price list — all seven price criteria corrected; dentist profile pages supplied the qualifications. SDC entry D26581J re-checked live. |
| 2026-09-04 | Specialist Dental Group | Initial data collection for the Singapore Dental Transparency & Trust Index (Orchard/Central): verified via specialistdentalgroup.com and the Singapore Dental Council register. |
| 2026-09-04 | Specialist Dental Group | Adversarial verification pass 2026-09-04: the per-service fee guides the homepage points to were opened; filling, crown and implant prices were corrected from "not published". D22325E re-checked live. |
| 2026-09-04 | The Dentist@Orchard | Initial data collection for the Singapore Dental Transparency & Trust Index (Orchard/Central): verified via dentistatorchard.com and the Singapore Dental Council register. |
| 2026-09-04 | The Dentist@Orchard | Adversarial verification pass 2026-09-04: the linked /price-list/ page was opened — all seven price criteria corrected from "not published". "Reviewed on other platforms" was reset to unverified because its only support was a search-results pseudo-source, which is not evidence of a platform listing. D20693H re-checked live. |
| 2026-09-04 | TSD Dental Group | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via tsddental.com and the Singapore Dental Council register. |
| 2026-09-04 | TSD Dental Group | Adversarial verification pass 2026-09-04: the /our-team/ and /our-fees-schemes-subsidies/ pages were opened: dentist names, qualifications and a published fee schedule were all corrected from "not published", and oral surgery was corrected to true. D25837G re-checked live. |
| 2026-09-04 | Twinkle Family Dentalcare | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via twinkledental.com.sg and the Singapore Dental Council register; distinguished from an unrelated same-named clinic in Nairobi, Kenya found during domain probing. |
| 2026-09-04 | Twinkle Family Dentalcare | Adversarial verification pass 2026-09-04: the linked /prices/ page was opened: it carries only Pasir Ris Mall opening promotions, so "prices published" was resolved to a verified negative under the promotion-is-not-a-price-list rule. The team page supplied per-dentist qualifications. D25991H re-checked live and the mismatch with the clinic's own eight-name roster disclosed. |
| 2026-09-04 | WeSmile Dental Care | Initial data collection for the Singapore Dental Transparency & Trust Index (Orchard/Central): verified via wesmiledental.sg and the Singapore Dental Council register. |
| 2026-09-04 | WeSmile Dental Care | Adversarial verification pass 2026-09-04: the chain's real price list was opened, replacing package prices as the support for "prices published" and correcting four price criteria; the X-ray price was verified absent. Per-dentist qualifications on the branch page refuted "no specializations". Both SDC entries re-checked live — both are registered at the Bedok Reservoir branch, not Tang Plaza. |
| 2026-09-03 | Methodology v1.3.1 | Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries. |
| 2026-08-25 | Methodology v1.3.0 | Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed. |
| 2026-08-23 | Methodology v1.2.0 | Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score. |
| 2026-07-08 | Methodology v1.1.0 | Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section. |
| 2026-07-03 | Methodology v1.0.0 | Initial public methodology. |