TSD Dental Group

According to our open methodology, this clinic scored 82.2/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #3 of 16 ranked clinics · Last checked: 7 September 2026

82.2/100

2.9 of 100

Visibility in ChatGPT and Gemini answers

How often ChatGPT and Gemini name this clinic when a patient asks them to recommend a dentist. Measured by Ansmeter, 8 October 2026.

Full report

Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.

Positions by Rating Profile

  • Overall Transparency & Trust#382.2/100
  • Best for Expats#577.8/100
  • Best for Dental Implants#480.2/100
  • Best for Emergency Dental Care#476.6/100
  • Best Price Transparency#779.1/100
  • Best English-speaking Clinics#577.5/100
  • Best for Families / Childrennot ranked
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ? General anaesthesia / deep sedation (sleep dentistry) — Not verified

See all clinics offering sleep dentistry →

Summary

General dental practice at Tampines Central publishing CBCT/CT-scan imaging, same-day emergency messaging, a branch-attributed dentist roster with qualifications and a general dental fee schedule.

Strengths

  • Information Transparency: 18 of 20 points.
  • Reputation & Reviews: 19 of 20 points.
  • AI & Search Visibility: 9 of 10 points.
  • No red flags identified in public sources.

Weaknesses

No category fell below the weakness threshold (50% of verifiable points).

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

18 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed The clinic's own /our-team/ page names its dentists and attributes each to a branch; those carrying "Branch: Tampines" include Dr Baik Gi Won, Dr Chan Sing Yin, Dr Gillian Chua, Dr Shianne Goh and Dr Ju Liying. [s2] 3/3
✓ Dentist specializations listed Each dentist is listed with a qualification and year (e.g. Dr Baik Gi Won — BDS (Singapore), qualified 2017; Dr Chan Sing Yin — BDS (Singapore), Grad Dip Dental Implantology (Singapore), qualified 2004). [s2] 2/2
? Real clinic photos 0/2
✓ Service list published Scaling & polishing, fillings, crowns & bridges, whitening, implants, braces, wisdom-tooth extraction, extractions, dentures, root canal. [s1] 3/3
✓ Clear contact details [s1] 2/2
✓ English website version [s1] 2/2
✓ Address and map published [s1] 2/2

Price Transparency

11 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✓ Prices or price ranges published A standing "General Dental Fees" schedule is published on the group's own /our-fees-schemes-subsidies/ page: consultation S$40–50, X-ray S$40–50, OPG/Lat Ceph S$90–120, scaling & polishing S$90–190 adult / S$70–90 child, tooth filling S$90–330, extraction S$90–300 (list revised 1 Oct 2022, subject to 9% GST). [s3] 3/3
✓ Cleaning price listed Scaling & polishing S$90–S$190 (adult), S$70–S$90 (child). [s3] 2/2
✓ Filling price listed Tooth filling S$90–S$330 depending on material. [s3] 2/2
✗ Crown price listed Verified 2026-09-04: the published fee schedule has no crown line. [s3] 0/2
✗ Implant price listed Verified 2026-09-04: the published fee schedule has no implant line. [s3] 0/2
✓ Consultation price listed Consultation (short | long) S$40–S$50. [s3] 2/2
✓ X-ray / imaging price listed X-ray S$40–S$50; OPG / Lat Ceph S$90–S$120. [s3] 2/2

Reputation & Reviews

19 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

✓ Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 728 five-star, 12 four-star, 4 three-star, 0 two-star, 14 one-star. The buckets sum to 758, matching the 758 in the place-page header exactly, and the weighted mean 4.900 reproduces the published 4.9. [gmpI5] 6/6
✓ Google review volume as of 2026-09-26; previously 758 [tsd-dental-group-tampines-gbp-2026-09-26] 3/3
✓ Review recency The newest review visible is 1 month old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 3/3
✓ Clinic responds to reviews The owner replied to the visible reviews, including the four-star one; three owner replies stand under the block of reviews shown. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 2/2
✓ No recurring complaints Nothing in the visible sample is a complaint: the four-star review is positive in substance (a same-day appointment at short notice) and the two five-star reviews describe a wisdom-tooth surgery and years of continuing care under two named dentists. The histogram carries 14 one-star ratings out of 758, 1.8 per cent of the base, which the visible sample cannot reach. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 2/2
✓ No suspicious review patterns The 728/12/4/0/14 shape populates the four-star, three-star and one-star buckets and carries a genuine negative tail, so it is not a wall. The three visible reviewers hold 274 reviews and 2,644 photos (a Local Guide), 4 and 3 reviews, they describe three different encounters and post one, three and five months apart. No manipulation signature. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 2/2
✓ Active Facebook presence Confirmed on 2026-09-07 as the operator's own page: "TSD Dental Group", 1.6K followers, linking tsddental.com and publishing +65 6758 2112. Newest post six days before the check. Disclosed limit: it is a group-level page and publishes no branch address, so it evidences the operator's Facebook presence rather than this branch's. [s1] [y1a] 1/1
? TripAdvisor presence 0/0.5
✗ Other review platforms No profile of the clinic on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-02). [tsd-dental-group-tampines-platforms] [tsd-dental-group-tampines-platforms-2] [tsd-dental-group-tampines-platforms-3] [tsd-dental-group-tampines-platforms-4] 0/0.5

Medical Infrastructure

11.5 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

✓ On-site X-ray [s1] 2/2
✓ CBCT (3D imaging) "CT scan (Cone Beam Computer Tomography)" named. [s1] 2/2
✓ Implantology [s1] 2/2
✓ Orthodontics Braces. [s1] 2/2
✓ Oral surgery Wisdom-tooth extraction published among the clinic's services. [s1] 2/2
? Pediatric dentistry 0/1.5
✓ Emergency care "We'll see you ASAP" messaging for dental pain. [s1] 1.5/1.5
? Works with international patients 0/2

Communication & Service

5.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓ WhatsApp / LINE available Live-chat widget referenced; no direct WhatsApp number confirmed. [s1] 2/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
? Pre-visit consultation possible 0/1.5
✓ Clear service explanations [s1] 1/1
? Convenient opening hours 0/1.5

AI & Search Visibility

9 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".

✓ Mentioned for: best dentist Singapore Web search 2026-09-06: named and described ("caters for a wide range of dental services, including specialities like orthodontics or paediatrics...next to Tampines 1") in the answer for "best dentist Tampines", citing its own site (tsddental.com/dental-clinic-tampines/). [sq1] 1/1
✓ Mentioned for: English speaking dentist Singapore Web search 2026-09-06: named and described with matching location in the answer for "English speaking dentist Tampines", citing its own site tsddental.com/dental-clinic-tampines/. [sq2] 1/1
✓ Mentioned for: dental implants Singapore Web search 2026-09-06: named with matching address ("Located at 510 Tampines Central 1") among clinics offering dental implants, citing its own site tsddental.com/dental-clinic-tampines/. [sq3] 1/1
✗ Mentioned for: emergency dentist Singapore Web search 2026-09-06: not among results for "emergency dentist Tampines" (named results were Raffles Dental, 1728 Dental Practice, dePacific Dental Group, Family Dental Centre, Luminous Dental Group). [sq4] 0/1
✓ Mentioned for: Singapore dental clinic for expats Web search 2026-09-06: named and described ("located right at Tampines MRT station...trained to cater to the unique needs of each patient's dental health") in the answer for "Tampines dental clinic for expats", citing its own site tsddental.com/dental-clinic-tampines/. [sq5] 1/1
✓ Structured data on website JSON-LD on the homepage declares Organization. [tsd-dental-group-tampines-deepen] 1.5/1.5
✓ Google indexing quality tsddental.com holds 4 consecutive dedicated pages (Tampines clinic, about-us, homepage, team) behind Instagram and two directories (web search 2026-09-07) [giq1] 2/2
✓ Dedicated service pages Separate pages for individual treatments are listed in the homepage navigation, e.g. /scaling-and-polishing, /dental-fillings, /crowns-and-bridges. [tsd-dental-group-tampines-deepen-2] 1.5/1.5

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: 15D0192(L) for unit #01-250E and 24D1562(L) for unit #01-250B - two MOH HCI codes (Mode of Service Delivery: L, Permanent Premises), both registered as TSD DENTAL GROUP (TAMPINES) at 510 Tampines Central 1, Singapore 520510 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) (The branch holds two separate MOH premises registrations at the same address, one per unit, which is why the card's address reads #01-250B/E. The older, 15D0192(L), is a 2016 registration for #01-250E; the newer, 24D1562(L), is a 2025 registration for #01-250B - so the practice measurably expanded into the adjoining unit last year. Both records were opened and read; both publish hours to 21:00 on weekdays and #01-250E adds a Sunday session. No UEN is published on either record. UEN not resolved: sgpbusiness.com searches for "TSD DENTAL GROUP", "TSD DENTAL" and the bare word "TSD" (29 results) return no entity with "Tampines" in its name. The only two live TSD-branded dental entities on the register are TSD DENTAL @ 806 PTE. LTD. (UEN 202326470C) and TSD DENTAL HOUGANG PTE. LTD. (UEN 202221487E), both registered at 3 Mount Elizabeth #08-03/04, Mount Elizabeth Hospital — a different building from this card's Tampines Central premises, and neither name matches the MOH licensee (TSD DENTAL GROUP (TAMPINES)). No UEN is set. (sgpbusiness.com, an ACRA-sourced business register copy, read 2026-09-07)) [hh1] [hh2] [acra1]

Dentists & professional licences

DentistSpecializationLicence No.Notes
Baik Gi Won [reg1] [s2] [tsd-dental-group-tampines-sdc-reg]—D25837GRegistration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026).

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Information Transparency: Real clinic photos
  • Reputation & Reviews: TripAdvisor presence
  • Medical Infrastructure: Pediatric dentistry
  • Medical Infrastructure: Works with international patients
  • Communication & Service: Response speed
  • Communication & Service: Pre-visit consultation possible
  • Communication & Service: Convenient opening hours

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://www.tsddental.com/
Phone+65 6789 5488
Facebookhttps://www.facebook.com/TSDdentalgroup/
Google MapsMap listing
Address510 Tampines Central 1, #01-250B/E, Singapore 520510

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://www.tsddental.com/Address, contacts, services, equipment, emergency messaging2026-09-04
reg1https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC …SDC register entry D25837G, place of practice "TSD DENTAL GROUP (TAMPINES)" at postal 5205102026-09-04
s2https://www.tsddental.com/our-team/Named dentist roster with qualifications and per-branch attribution2026-09-04
s3https://www.tsddental.com/our-fees-schemes-subsidies/Published general dental fee schedule2026-09-04
sq1search:best dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq2search:English speaking dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq3search:dental implants TampinesAI/search visibility scout — canonical query2026-09-06
sq4search:emergency dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq5search:Tampines dental clinic for expatsAI/search visibility scout — canonical query2026-09-06
gmpI5https://www.google.com/maps/place/TSD+Dental+Group+(Tampines)/@1.35…Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates2026-09-06
hh1https://eservices.healthhub.sg/public/directory/institution/175029MOH HealthHub Healthcare Directory institution record for unit #01-250E: HCI code, premises address and registered hours2026-09-06
hh2https://eservices.healthhub.sg/public/directoryMOH HealthHub Healthcare Directory, searched by postal code 520510: both TSD units at 510 Tampines Central 1 with their HCI codes2026-09-06
y1ahttps://www.facebook.com/TSDdentalgroup/The group's Facebook page: description, linked website, published telephone number, follower count and the date of its newest post2026-09-07
giq1search:"TSD Dental Group" Tampines Singaporetsddental.com holds 4 consecutive dedicated pages (Tampines clinic, about-us, homepage, team) behind Instagram and two directories2026-09-07
acra1https://www.sgpbusiness.com/search?q=TSD+DENTAL+GROUPACRA search results: two live "TSD Dental" entities, both registered at a Mount Elizabeth address, neither named for Tampines2026-09-07
tsd-dental-group-tampines-gbp-2026-09-26https://www.google.com/maps?cid=17770632377028855352&hl=enGoogle listing read on 2026-09-26: rating 4.9 from 797 reviews; star histogram 1★ 13 / 2★ 0 / 3★ 4 / 4★ 12 / 5★ 768; newest review dated 2026-09-25.2026-09-26
tsd-dental-group-tampines-sdc-reghttps://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDCSingapore Dental Council register (MOH Professional Registration System, record by registration number): D25837G (BAIK GI WON): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: TSD DENTAL GROUP (TAMPINES) (510 TAMPINES CENTRAL 1 #01-250E Singapore 520510); TSD DENTAL GROUP (PRIMECARE) (681 HOUGANG AVENUE 8 #01-823 Singapore 530681).2026-09-30
tsd-dental-group-tampines-platformshttps://www.whatclinic.com/dentists/singaporeWhatClinic, read 2026-10-02: every page of its Singapore dentist listing (12 pages, 202 profiles) and its profile sitemaps (218 Singapore dentist profiles) have no profile for TSD Dental Group; the profile addresses built from its name (/dentists/singapore/tsd-dental-group, /dentists/singapore/tsd-dental) return not found2026-10-02
tsd-dental-group-tampines-platforms-2https://www.dentaldepartures.com/Dental Departures, read 2026-10-02: its Singapore search lists 10 clinics (The Dentist@Orchard, Pure NZ Dental, The Dental Studio, Specialist Dental Group and others); TSD Dental Group is not among them2026-10-02
tsd-dental-group-tampines-platforms-3https://us-uk.bookimed.com/clinics/country=singapore/direction=dent…Bookimed, read 2026-10-02: its Singapore dentistry page lists one clinic, Nuffield Dental at Raffles Place, and its clinic sitemap (2,127 clinics) has no page for TSD Dental Group2026-10-02
tsd-dental-group-tampines-platforms-4https://www.trustpilot.com/review/tsddental.comTrustpilot: no business page for tsddental.com, the clinic's website (the address returns "page not found") (checked 2026-10-02)2026-10-02
tsd-dental-group-tampines-deepenhttps://www.tsddental.com/Homepage HTML read on 2026-10-02: JSON-LD declares the type Organization, alongside WebPage, BreadcrumbList and WebSite.2026-10-02
tsd-dental-group-tampines-deepen-2https://www.tsddental.com/Homepage navigation read on 2026-10-02: separate pages for individual treatments, e.g. /scaling-and-polishing, /dental-fillings, /crowns-and-bridges.2026-10-02

Change History

DateChange
2026-10-02Read the clinic's website HTML on 2026-10-02: structured data: present, service pages: present.
2026-10-02Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked.
2026-09-29Corrected 2026-09-29: review count 797 (was 758) from the Google listing on 2026-09-26.
2026-09-07Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com (three query variants), not resolved — no Tampines-named entity exists.
2026-09-07Close-out, 2026-09-07: the Tampines Facebook page from the responsible pass's added row, which was parked before reaching, was opened and confirmed.
2026-09-06Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and both of the branch's MOH premises licences were read from the HealthHub Healthcare Directory.
2026-09-04Adversarial verification pass 2026-09-04: the /our-team/ and /our-fees-schemes-subsidies/ pages were opened: dentist names, qualifications and a published fee schedule were all corrected from "not published", and oral surgery was corrected to true. D25837G re-checked live.
2026-09-04Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via tsddental.com and the Singapore Dental Council register.

A question or a correction?

Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.

Contact us about TSD Dental Group Email us