Epismile (Novena) Dental Group
Menurut metodologi terbuka kami, klinik ini memperoleh 44.4/100 untuk ketelusan, reputasi, kebolehcapaian perkhidmatan, dan keterlihatan digital.
Kedudukan keseluruhan: #16 daripada 16 klinik yang diberi kedudukan · Terakhir disemak: 2026-09-17
44.4/100
Kedudukan mengikut Profil Penilaian
- Ketelusan & Kepercayaan Keseluruhan#1644.4/100
- Terbaik untuk Ekspatriat#1642.5/100
- Terbaik untuk Implan Gigi#1637.5/100
- Terbaik untuk Rawatan Gigi Kecemasantidak diberi kedudukan
- Ketelusan Harga Terbaik#1632.3/100
- Klinik Berbahasa Inggeris Terbaik#1647.5/100
- Terbaik untuk Keluarga / Kanak-kanak#1144.3/100
- Pergigian Tidur (bius am / sedasi mendalam)tidak diberi kedudukan
Bius Am & Sedasi Mendalam
Sama ada klinik mendokumenkan rawatan di bawah bius am atau sedasi mendalam — «pergigian tidur», di mana pesakit tidur dan tidak sedar apa-apa (tidak merasa, melihat atau mendengar prosedur). Sedasi sedar biasa, di mana pesakit kekal terjaga dan responsif, tidak dikira di sini. Maklumat ini sekadar rujukan dan tidak mempengaruhi skor ketelusan.
- ? Bius am / sedasi mendalam (pergigian tidur) — Belum disahkan
Ringkasan
Cawangan kumpulan Epismile yang mempunyai tiga klinik, di Novena Medical Centre (Square 2), disahkan secara bebas sebagai penyewa bangunan; senarai sepuluh doktor gigi yang diterbitkannya — termasuk dua pakar ortodontik dan seorang pakar bedah mulut dan maksilofasial — merangkumi seluruh kumpulan di Novena, Bukit Batok dan Thomson Plaza dan bukan khusus untuk cawangan ini.
Kekuatan
- Ketelusan Maklumat: 20 daripada 20 mata.
- Tiada isyarat merah dikenal pasti dalam sumber awam.
Kelemahan
- Ketelusan Harga: 0 daripada 15 mata yang boleh disahkan (tiada: harga atau julat harga diterbitkan; harga pencucian gigi dinyatakan; harga tampalan gigi dinyatakan; harga mahkota gigi dinyatakan; harga implan dinyatakan; harga konsultasi dinyatakan; harga X-ray / pengimejan dinyatakan)
- Reputasi & Ulasan: 4 daripada 14 mata yang boleh disahkan (tiada: jumlah ulasan Google; kebaharuan ulasan; kehadiran di TripAdvisor; platform ulasan lain)
- Keterlihatan AI & Carian: 3.5 daripada 10 mata yang boleh disahkan (tiada: disebut bagi pertanyaan: best dentist Singapore; disebut bagi pertanyaan: English speaking dentist Singapore; disebut bagi pertanyaan: dental implants Singapore; disebut bagi pertanyaan: emergency dentist Singapore; disebut bagi pertanyaan: Singapore dental clinic for expats; data berstruktur pada laman web)
Pecahan Skor
Setiap kriteria di bawah diberi skor daripada sumber awam. ✓ disahkan ya · ✗ disahkan tidak / tidak ditemui · ◐ separa · ? tidak disahkan (memperoleh 0, bukan penemuan negatif).
Ketelusan Maklumat
20 / 20
Sama ada fakta asas tentang klinik — pasukannya, premisnya, perkhidmatannya dan lokasinya — boleh disahkan secara awam.
| ✓ | Mempunyai laman web yang berfungsi [s1] | 4/4 |
| ✓ | Nama doktor gigi disenaraikan Ten dentists are named on the group's own site — Dr Heng Jee Kuan, Dr Sharon Loh, Dr Yong Su Lin, Dr Aidan Yeo, Dr Louise Yap, Dr Anwar Zakaria, Dr Lee Ying Ting, Dr Nadia Cheah, Dr Jolene Sng, Dr Woon Xuan Ru — but the roster is group-wide across the Novena, Bukit Batok and Thomson Plaza branches and is not attributed to any one branch. [s1] [s3] | 3/3 |
| ✓ | Pengkhususan doktor gigi disenaraikan [s1] | 2/2 |
| ✓ | Gambar sebenar klinik Clinic's own homepage carries a genuine reception/waiting-area photo (red wall plaque, real furniture), not stock imagery [epismile-novena-dental-group-deepen] | 2/2 |
| ✓ | Senarai perkhidmatan diterbitkan [s1] | 3/3 |
| ✓ | Maklumat perhubungan yang jelas Branch line (65) 6397 7097 published against the Novena address on the group's own contact page. [s1] [s3] | 2/2 |
| ✓ | Versi laman web dalam bahasa Inggeris [s1] | 2/2 |
| ✓ | Alamat dan peta diterbitkan [s1] [s2] [s3] | 2/2 |
Ketelusan Harga
0 / 15
Sama ada pesakit boleh menganggarkan kos sebelum berkunjung. Julat harga yang diterbitkan dikira; harga tepat tidak diwajibkan.
| ✗ | Harga atau julat harga diterbitkan [s1] | 0/3 |
| ✗ | Harga pencucian gigi dinyatakan No price figures found across the site's 13 individual treatment pages, contact or home pages [epismile-novena-dental-group-deepen-2] | 0/2 |
| ✗ | Harga tampalan gigi dinyatakan Dedicated filling page describes the treatment; no price or range published [epismile-novena-dental-group-deepen-3] | 0/2 |
| ✗ | Harga mahkota gigi dinyatakan Dedicated crown-and-bridges page describes the treatment; no price or range published [epismile-novena-dental-group-deepen-4] | 0/2 |
| ✗ | Harga implan dinyatakan Dedicated implants page describes the two-stage surgery in detail; no price or range published [epismile-novena-dental-group-deepen-6] | 0/2 |
| ✗ | Harga konsultasi dinyatakan Contact page lists phone/e-mail per branch and an enquiry form; no consultation fee or free-consultation statement [epismile-novena-dental-group-deepen-7] | 0/2 |
| ✗ | Harga X-ray / pengimejan dinyatakan No dedicated X-ray page or price figure found anywhere on the site [epismile-novena-dental-group-deepen-8] | 0/2 |
Reputasi & Ulasan
4 / 20
Isyarat ulasan awam. Penilaian Google dilaraskan dengan prior Bayesian (penilaian 4.0, pemberat 25) supaya 5.0 daripada segelintir ulasan tidak mendahului 4.8 daripada beratus-ratus ulasan.
| ◐ | Penilaian Google (dilaraskan secara Bayesian) Star histogram read live on 2026-09-06 from the place page: 1 five-star, 0 four-star, 0 three-star, 0 two-star, 0 one-star. The buckets sum to 1, matching the 1 in the place-page header exactly, and the weighted mean 5.000 reproduces the published 5. [gmpI5] | 3/6 |
| ✗ | Jumlah ulasan Google Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. The base is a single review, so the 5.0 is the rating of one patient rather than a measured reputation; the engine's Bayesian volume adjustment is what keeps this from reading as a perfect score. [gmpI5] | 0/3 |
| ✗ | Kebaharuan ulasan The newest review visible is 3 years old, which proves the older-than-a-year bucket and no better. Because the listing holds exactly one review, the newest review on the profile is that review, so the older-than-a-year bucket is proven outright rather than inferred from a relevance-ordered slice. This is one of only two cards in either country where the recency reading is complete rather than sampled. Sample: all 1 review the listing holds, so this is the whole review base rather than a sample of it. [gmpI5] | 0/3 |
| ? | Klinik membalas ulasan None of the 1 review read is dated within the last 24 months (newest 2023-05-20), so whether the owner answers reviews cannot be judged. [epismile-novena-dental-group-deepen-20] | 0/2 |
| ? | Tiada aduan berulang The listing has only 1 Google review (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 1), too few to show a repeated complaint. [epismile-novena-dental-group-deepen-20] | 0/2 |
| ? | Tiada pola ulasan mencurigakan The listing has only 1 review, all read (dated 2023-05-20 to 2023-05-20); fewer than ten, so a pattern cannot be judged. [epismile-novena-dental-group-deepen-20] | 0/2 |
| ✓ | Kehadiran Facebook yang aktif Confirmed on 2026-09-07 as the operator's own page: "Epismile Dental Group", 333 followers, linking epismile.com — this card's own domain — with a description matching the practice. Two disclosed limits: it is a group-level page carrying no branch address, and it is dormant — its newest post is dated 10 February 2021 and it has no reviews. The clinic is on Facebook; it has not used the channel in over five years. [s1] [y1a] | 1/1 |
| ✗ | Kehadiran di TripAdvisor No TripAdvisor listing: two searches of TripAdvisor's own index on 2026-10-01 find nothing for the clinic; the clinic's website does not link one. [epismile-novena-dental-group-deepen-18] [epismile-novena-dental-group-deepen-19] | 0/0.5 |
| ✗ | Platform ulasan lain Not in WhatClinic's Novena catalogue (its Epismile profile is the Thomson Plaza practice); own site links no review platform [epismile-novena-dental-group-deepen-14] [epismile-novena-dental-group-deepen-15] [epismile-novena-dental-group-deepen-16] | 0/0.5 |
Infrastruktur Perubatan
7.5 / 15
Julat peralatan dan perkhidmatan yang didokumenkan secara awam. Ini mengukur ketersediaan yang berdokumen, bukan kualiti klinikal.
| ? | X-ray di premis | 0/2 |
| ? | CBCT (pengimejan 3D) | 0/2 |
| ✓ | Implantologi Implant surgery listed. [s1] | 2/2 |
| ✓ | Ortodontik Braces, Invisalign; two named orthodontists. [s1] | 2/2 |
| ✓ | Pembedahan mulut Wisdom-tooth and maxillofacial surgery; named OMF surgeon. [s1] | 2/2 |
| ✓ | Pergigian pediatrik Care for all ages, including orthodontic treatment for children [epismile-novena-dental-group-deepen-17] | 1.5/1.5 |
| ✗ | Rawatan kecemasan Full site read (homepage, 13 treatment pages, contact page); no emergency or same-day/urgent care wording found anywhere [epismile-novena-dental-group-deepen-9] [epismile-novena-dental-group-deepen-10] | 0/1.5 |
| ? | Berpengalaman dengan pesakit antarabangsa | 0/2 |
Komunikasi & Perkhidmatan
5 / 10
Sejauh mana mudah untuk menghubungi klinik, mendapatkan jawapan dan membuat temu janji — terutamanya bagi pesakit antarabangsa.
| ✗ | WhatsApp / LINE tersedia Contact page fully read: only phone and e-mail listed per branch, no WhatsApp or LINE contact anywhere on the site [epismile-novena-dental-group-deepen-11] | 0/2 |
| ? | Kepantasan maklum balas | 0/1.5 |
| ✓ | Bahasa Inggeris dituturkan [s1] | 2.5/2.5 |
| ✓ | Konsultasi sebelum kunjungan boleh dibuat Contact page has an online form to Make an Appointment or send an Enquiry before visiting [epismile-novena-dental-group-deepen-12] | 1.5/1.5 |
| ✓ | Penerangan perkhidmatan yang jelas [s1] | 1/1 |
| ✗ | Waktu operasi yang selesa Mon–Fri 9am–6pm, Sat 9am–3pm, closed Sundays. [s1] | 0/1.5 |
Keterlihatan AI & Carian
3.5 / 10
Sama ada klinik dapat ditemui apabila pesakit membuat carian — termasuk melalui pembantu AI. Disemak dengan pertanyaan tetap: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✗ | Disebut bagi pertanyaan: best dentist Singapore Web search 2026-09-06: not among results for "best dentist Novena" (named results were Thomson Dental Centre, dePacific, Nuffield Dental, Dental Forté, Advanced Dental Specialists, Family Dental Surgery, Greenlife, Smile Makers, Q&M). [sq1] | 0/1 |
| ✗ | Disebut bagi pertanyaan: English speaking dentist Singapore Web search 2026-09-06: not among results for "English speaking dentist Novena Singapore" (named results were Expat Dental, LQ Dental, Advanced Dental Specialists, DentalWorks, Nuffield Dental Novena). [sq2] | 0/1 |
| ✗ | Disebut bagi pertanyaan: dental implants Singapore Web search 2026-09-06: not among results for "dental implants Novena Singapore" (named results were The Implant and Oral Surgery Centre, Affordable Smiles Dental, LQ Dental, DentalWorks, Novena Dental Aesthetic Practice). [sq3] | 0/1 |
| ✗ | Disebut bagi pertanyaan: emergency dentist Singapore Web search 2026-09-06: not among results for "emergency dentist Novena Singapore" (named results were The Oral Care Centre, Happy Teeth Family Dental, Dental Forté, OMIC Dental Clinic). [sq4] | 0/1 |
| ✗ | Disebut bagi pertanyaan: Singapore dental clinic for expats Web search 2026-09-06: not among results for "Novena Singapore dental clinic for expats" (named results were Expat Dental and Nuffield Dental Novena). [sq5] | 0/1 |
| ✗ | Data berstruktur pada laman web No JSON-LD or microdata found on any of the 40 pages read [epismile-novena-dental-group-deepen-13] | 0/1.5 |
| ✓ | Kualiti pengindeksan Google own domain epismile.com.sg takes the top result plus its location, contact and doctors pages (4 of 12), ahead of the Novena Medical Center listing, an unrelated Novena Dental practice, Yelp and WhatClinic (web search 2026-09-07) [giq1] | 2/2 |
| ✓ | Halaman khusus bagi setiap perkhidmatan Site has 13 separate pages, one per treatment (implants, veneers, dentures, whitening, braces, invisalign, root canal, etc.) [epismile-novena-dental-group-deepen-5] | 1.5/1.5 |
Peneraju kedudukan dalam jawapan AI
Carian di atas ialah semakan indeks ini sendiri. Tiga klinik teratas juga mempunyai pengukuran penuh: berapa kerap ChatGPT dan Gemini menyebut klinik tersebut apabila pesakit meminta mereka mencadangkan doktor gigi.
- #1Specialist Dental Group62.3 daripada 100Lihat laporan → laporan dalam bahasa Inggeris
- #2Nuffield Dental @ Westgate53 daripada 100Lihat laporan → laporan dalam bahasa Inggeris
- #3TSD Dental Group2.9 daripada 100Lihat laporan → laporan dalam bahasa Inggeris
Diukur oleh Ansmeter, 2026-10-08. Ansmeter adalah perkhidmatan sekutu. Angkanya bukan sebahagian daripada kedudukan ini dan tidak mempengaruhi tempat klinik — skor hanya berubah apabila data awam berubah.
Pelesenan & Kelayakan
Sama ada klinik menerbitkan lesen operasinya serta doktor gigi yang bekerja di situ berserta nombor lesen profesional mereka. «Tidak diterbitkan» yang disahkan direkodkan sebagai bendera merah; data yang belum diperiksa dipaparkan sebagai belum disahkan dan tidak dikenakan penalti.
Lesen operasi klinik: 9404797(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as EPISMILE (NOVENA) DENTAL GROUP PTE LTD at 10 Sinaran Drive #09-34 Novena Medical Center, Singapore 307506 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) UEN 200720193C — EPISMILE (NOVENA) DENTAL GROUP PTE. LTD., Live Company, incorporated 31 Oct 2007, registered office 10 Sinaran Drive #09-34, Singapore 307506 (sgpbusiness.com, an ACRA-sourced business register mirror, read 2026-09-07). (The registered premises address and the registered company name both match the card exactly. The group's other two premises - EPISMILE (BT BATOK) at 275 Bukit Batok East Avenue 4 and EPISMILE INC at 301 Upper Thomson Road, Thomson Plaza - are registered separately and are not this card's. The register publishes the premises' declared hours as 09:00-18:00 on weekdays and 09:00-15:00 on Saturday. No UEN is published on the record. The entity name and registered office match the MOH licensee name and the card's address exactly. Two same-brand entities at Thomson Plaza (EPISMILE INC DENTAL GROUP PTE. LTD. and a Terminated predecessor) and one Struck Off Epismile entity are unrelated to this record.) [hh1] [acra1]
Doktor gigi & lesen profesional
| Doktor gigi | Pengkhususan | No. Lesen | Nota |
|---|---|---|---|
| Heng Jee Kuan [reg1] [s1] [s2] [epismile-novena-dental-group-sdc-reg] | Orthodontics | D21270I | Nombor pendaftaran dalam daftar Majlis Pergigian Singapura: pendaftaran penuh, pakar ortodontik berdaftar sejak 2008-09-01, sijil amalan sah sehingga 2027-12-31 (disemak 2026-09-30). |
Isyarat Merah
Tiada isyarat merah dikenal pasti dalam sumber awam yang kami semak.
Data Yang Kami Tidak Dapat Sahkan
- Reputasi & Ulasan: Klinik membalas ulasan
- Reputasi & Ulasan: Tiada aduan berulang
- Reputasi & Ulasan: Tiada pola ulasan mencurigakan
- Infrastruktur Perubatan: X-ray di premis
- Infrastruktur Perubatan: CBCT (pengimejan 3D)
- Infrastruktur Perubatan: Berpengalaman dengan pesakit antarabangsa
- Komunikasi & Perkhidmatan: Kepantasan maklum balas
Item yang tidak disahkan memperoleh 0 mata tetapi tidak dianggap sebagai penemuan negatif. Jika anda boleh mendokumenkan mana-mana daripadanya, sila hantar pembetulan.
Maklumat Hubungan
| Laman web | https://www.epismile.com.sg/ |
|---|---|
| Telefon | +65 6397 7097 |
| https://www.facebook.com/epismiledental | |
| Google Maps | Senarai peta |
| Alamat | 10 Sinaran Dr, #09-34, Novena Medical Centre (Square 2), Singapore 307506 |
Butiran hubungan disediakan untuk pengenalan sahaja dan mungkin berubah; sahkan terus dengan klinik.
Sumber
| ID | Sumber | Apa yang disokong | Diakses |
|---|---|---|---|
| s1 | https://www.epismile.com.sg/ | Legal entity, address, team roster, services, hours, contacts for the Novena branch | 2026-09-17 |
| s2 | https://www.novenamedicalcenter.com/ | Independent building-tenant directory confirming Epismile (Novena) Dental Group Pte Ltd occupies 10 Sinaran Drive, Singapore 307506 | 2026-09-04 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D21270I; cross-checked against 6 other Epismile-affiliated regNos, none showing the Novena branch as primary | 2026-09-04 |
| s3 | https://www.epismile.com.sg/contact-us/ | Per-branch addresses and phone numbers for the group's Novena, Bukit Batok and Thomson branches | 2026-09-17 |
| sq1 | search:best dentist Novena | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Novena Singapore | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Novena Singapore | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Novena Singapore | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Novena Singapore dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5 | https://www.google.com/maps/place/Epismile+(Novena)+Dental+Group+Pt… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory/institution/175800 | MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address and registered hours | 2026-09-06 |
| y1a | https://www.facebook.com/epismiledental | The group's Facebook page: description, linked website, follower and review counts, and the date of its newest post | 2026-09-07 |
| acra1 | https://www.sgpbusiness.com/company/Epismile-Novena-Dental-Group-Pt… | ACRA company record: UEN, entity name, Live Company status, incorporation date, registered office | 2026-09-07 |
| giq1 | search:"Epismile" dental Novena Singapore | own domain epismile.com.sg takes the top result plus its location, contact and doctors pages (4 of 12), ahead of the Novena Medical Center listing, an unrelated Novena Dental practice, Yelp and WhatClinic | 2026-09-07 |
| epismile-novena-dental-group-deepen | https://www.epismile.com.sg/c/uploads/2014/06/DSC_1455.jpg | Homepage photo shows a real waiting area with a red wall plaque, sofas and reception counter, not a stock image | 2026-09-17 |
| epismile-novena-dental-group-deepen-2 | https://www.epismile.com.sg/scaling-and-polishing-including-prophyj… | Dedicated scaling/polishing page has no price figure | 2026-09-17 |
| epismile-novena-dental-group-deepen-3 | https://www.epismile.com.sg/filling-tooth-coloured/ | No dollar figure on the dedicated filling page | 2026-09-17 |
| epismile-novena-dental-group-deepen-4 | https://www.epismile.com.sg/crown-and-bridges/ | No dollar figure on the dedicated crown/bridges page | 2026-09-17 |
| epismile-novena-dental-group-deepen-5 | https://www.epismile.com.sg/implants/ | Individual URL per treatment, e.g. /implants/, /veneers/, /root-canal-treatment/, /braces/, /invisalign/ | 2026-09-17 |
| epismile-novena-dental-group-deepen-6 | https://www.epismile.com.sg/implants/ | No dollar figure anywhere on the dedicated implants page | 2026-09-17 |
| epismile-novena-dental-group-deepen-7 | https://www.epismile.com.sg/contact-us/ | No consultation price figure on the contact page | 2026-09-17 |
| epismile-novena-dental-group-deepen-8 | https://www.epismile.com.sg/ | No X-ray price figure on the homepage or treatment pages read | 2026-09-17 |
| epismile-novena-dental-group-deepen-9 | https://www.epismile.com.sg/ | No emergency wording on the homepage | 2026-09-17 |
| epismile-novena-dental-group-deepen-10 | https://www.epismile.com.sg/contact-us/ | No emergency wording on the contact page | 2026-09-17 |
| epismile-novena-dental-group-deepen-11 | https://www.epismile.com.sg/contact-us/ | Contact page lists Tel and Email only for each branch, no WhatsApp/LINE | 2026-09-17 |
| epismile-novena-dental-group-deepen-12 | https://www.epismile.com.sg/contact-us/ | Online form with radio choice Make an Appointment / Enquiry, name/email fields | 2026-09-17 |
| epismile-novena-dental-group-deepen-13 | https://www.epismile.com.sg/ | Across 40 pages read on the site: no JSON-LD blocks anywhere | 2026-09-17 |
| epismile-novena-dental-group-deepen-14 | https://www.whatclinic.com/dentists/singapore/central-singapore/novena | WhatClinic's Novena dentist catalogue lists all 12 of its practices, several at 10 Sinaran Drive (Novena Medical Centre), but not Epismile | 2026-09-29 |
| epismile-novena-dental-group-deepen-15 | https://www.whatclinic.com/dentists/singapore/central-singapore/sin… | WhatClinic's only Epismile profile is the Thomson Plaza practice (301 Upper Thomson Road, #02-30), not this Novena Medical Centre branch | 2026-09-29 |
| epismile-novena-dental-group-deepen-16 | https://www.epismile.com.sg/ | Clinic's own homepage read in full; no link to WhatClinic or any other review platform | 2026-09-29 |
| epismile-novena-dental-group-deepen-17 | https://www.epismile.com.sg/ | Homepage: "Our clinic is set up with the family in mind thus we are able to provide oral health care for all ages" and "Our Epismile Orthodontic Centre, provides specialist orthodontic treatment for patient of all ages (Adults and Children)" | 2026-09-29 |
| epismile-novena-dental-group-sdc-reg | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC | Singapore Dental Council register (MOH Professional Registration System, record by registration number): D21270I (Heng Jee Kuan): full registration, registered specialty Orthodontics from 01/09/2008, practising certificate 01/01/2026 to 31/12/2027; places of practice: Epismile Inc Dental Group (301 Upper Thomson Raod Thomson Plaza #02-30 Singapore 574408). | 2026-09-30 |
| epismile-novena-dental-group-deepen-18 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Epismile… | TripAdvisor's own search for "Epismile Dental Singapore" and for "Epismile" (2026-10-01) returned dental clinics and museums in other countries for the first and no result at all for the second; no listing for this clinic | 2026-10-01 |
| epismile-novena-dental-group-deepen-19 | https://www.epismile.com.sg/ | Clinic's website, read 2026-10-01 (home page): no link to a TripAdvisor page | 2026-10-01 |
| epismile-novena-dental-group-deepen-20 | https://www.google.com/maps?cid=16473631029595090159&hl=en | Google listing "Epismile (Novena) Dental Group Pte. Ltd." (Dental clinic; 10 Sinaran Dr, #09 34, Singapore 307506), read 2026-10-02 in 2 review orders (lowest-rated first, newest first): 5.0 from 1 review (1★ 0 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 1); 1 distinct review read, dated 2023-05-20 to 2023-05-20, 0 with an owner reply. | 2026-10-05 |
Sejarah Perubahan
| Tarikh | Perubahan |
|---|---|
| 2026-10-01 | Searched TripAdvisor on 2026-10-01 for the clinic by its name and checked its website: no TripAdvisor listing, so TripAdvisor presence is recorded as absent. |
| 2026-09-29 | Checked WhatClinic for this branch: its Novena catalogue (12 practices) does not list it, and the brand's only profile is the Thomson Plaza practice; the clinic's own site links no review platform. Confirmed children's orthodontic care is offered per the homepage. |
| 2026-09-29 | Corrected 2026-09-29: clinic responds to reviews now unverified: with 1 Google review a missing owner reply shows nothing yet. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic’s website (13 individual treatment pages, home, services and contact pages) and its own photo library. Recorded: a genuine reception photo on the homepage; no emergency-care wording anywhere on the site; no WhatsApp/LINE contact; an online appointment/enquiry form; individual pages per treatment; no price figures and no structured data found. Still unverified: children’s dentistry as a service, on-site X-ray/CBCT equipment, TripAdvisor/other platforms, and international-patient documentation. |
| 2026-09-07 | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 200720193C, exact address match. |
| 2026-09-07 | Close-out, 2026-09-07: the Novena Facebook page from the responsible pass's added row, which was parked before reaching, was opened and confirmed. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the group contact page was opened: the ten-dentist roster is group-wide across three branches, not a Novena roster, and the summary was corrected. The orphaned building-tenant source was attached to the claims it supports. SDC entry D21270I re-checked live — its only place of practice is the Thomson Plaza branch. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Novena): verified via epismile.com.sg, the independent Novena Medical Center tenant directory, and the Singapore Dental Council register. |
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