Singapore Dental Rating 新加坡牙科诊所透明度与信任指数

Twinkle Family Dentalcare

按照我们公开的评分方法，这家诊所在透明度、口碑、服务可及性和数字可见度方面得 55.2/100 分。

综合排名：#11，共 17 家已排名诊所 · 最近核查：2026-09-06

55.2/100

各评分方案下的排名

  • 综合透明度与信任#1155.2/100
  • 最适合外籍居民#1055.5/100
  • 最适合种植牙#1250/100
  • 最适合牙科急诊未纳入排名
  • 价格透明度最佳#1138/100
  • 最适合英语沟通#1060.3/100
  • 最适合家庭与儿童#661.1/100
  • 睡眠牙科（全身麻醉/深度镇静）未纳入排名

全身麻醉与深度镇静

诊所是否有资料说明可以在全身麻醉或深度镇静（朦胧镇静）下进行治疗，也就是所谓的“睡眠牙科”：患者处于睡眠且无知觉的状态，治疗过程中没有感觉、看不到也听不到。患者保持清醒并能作出反应的普通清醒镇静不计入此项。此项仅供参考，不影响透明度得分。

  • ? 全身麻醉/深度镇静（睡眠牙科） — 未核实

查看所有提供睡眠牙科的诊所 →

概述

位于淡滨尼组屋社区的家庭牙科诊所，公布了标注学历的八人牙医团队、可使用保健储蓄（Medisave）支付的种植牙项目，以及延长的工作日晚间门诊时间；网站唯一的“价格”页面刊登的是其另一家分院的开业促销信息，而非价目表。

优势

  • 信息透明度：20 分中得 18 分。

不足

  • 价格透明度：可核实的 3 分中得 0 分（缺少：公布价格或价格区间）
  • AI 与搜索可见度：可核实的 5 分中得 2 分（缺少：被提及的查询词：English speaking dentist Singapore; 被提及的查询词：dental implants Singapore; 被提及的查询词：emergency dentist Singapore）

得分明细

下列每一项都依据公开来源评分。✓ 已核实为是 · ✗ 已核实为否或未找到 · ◐ 部分符合 · ? 未核实（计 0 分，并非负面结论）。

信息透明度

18 / 20

诊所的基本情况（团队、场所、诊疗项目和位置）是否可以公开核实。

✓ 有可正常访问的官网 [s1] 4/4
✓ 公布牙医姓名 Dr Ozy Ong, Dr Irene Leong, Dr Shaun Quek, Dr Elyssa Chan, Dr Yan Xiaomeng, Dr Ilisa Ishak, Dr Shaun Siow, Dr Bill Guido. [s1] [s3] 3/3
✓ 公布牙医的专业方向 Each of the eight dentists has a profile stating the degree and awarding university (e.g. Dr Irene Leong — BDS, National University of Singapore, 2010; Dr Shaun Siow — BDS, University of Adelaide; Dr Bill Guido — BDSc (Hons), University of Queensland). [s3] 2/2
? 真实的诊所照片 0/2
✓ 公布诊疗项目清单 [s1] 3/3
✓ 联系方式清晰 [s1] 2/2
✓ 网站有英文版本 [s1] 2/2
✓ 公布地址和地图位置 [s1] 2/2

价格透明度

0 / 15

患者能否在就诊前估算出费用。公布价格区间即可计分，不要求给出精确价格。

✗ 公布价格或价格区间 The linked /prices/ page was opened on 2026-09-04 and is headed "Prices — Pasir Ris Mall Opening Specials": four promotional bundles for the other branch ($108 first-visit check-up, $98 kids check-up "while stocks last", $398 Clean & Bright bundle, $3,488 Student Braces, "Terms and Conditions apply"). Under the methodology a time-limited promotional offer is not a price list, and no general price list or ranges are published anywhere on the site. [s2] 0/3
? 公布洗牙价格 0/2
? 公布补牙价格 0/2
? 公布牙冠价格 0/2
? 公布种植牙价格 0/2
? 公布初诊咨询价格 0/2
? 公布 X 光或影像检查价格 0/2

口碑与评价

15 / 20

公开的评价信号。Google 评分会用贝叶斯先验（评分 4.0，权重 25）加以校正，以免只有寥寥几条评价的 5.0 分压过数百条评价的 4.8 分。

◐ Google 评分（贝叶斯校正后） Star histogram read live on 2026-09-06 from the place page: 153 five-star, 9 four-star, 3 three-star, 5 two-star, 15 one-star. The buckets sum to 185, matching the 185 in the place-page header exactly, and the weighted mean 4.514 reproduces the published 4.5. [gmpI5] 4/6
◐ Google 评价数量 Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] 2/3
✓ 评价的新近程度 The newest review visible is 3 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] 3/3
✓ 诊所回复评价 The owner replied to every one of the three reviews Google renders; three owner replies stand under three rendered reviews. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] 2/2
✓ 没有反复出现的投诉 None of the three reviews Google renders is critical; all three are five-star and each names a different dentist (paediatric filling work, orthodontics for a child, and an anxious adult's first visit). The histogram carries 15 one-star and 5 two-star ratings out of 185, 10.8 per cent of the base, which the visible sample cannot reach. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] 2/2
✓ 没有可疑的评价模式 The 153/9/3/5/15 shape populates every bucket, tapers plausibly and carries a genuine 10.8 per cent negative tail. The three visible reviewers hold 2, 17 (Local Guide, 7 photos) and 4 reviews, name three different dentists and post three and four months apart. No manipulation signature. Sample: the 3 reviews Google Maps renders on the place page in its own relevance order. The Newest sort does not open to the extension, so no fresher slice is available. [gmpI5] 2/2
✗ Facebook 主页活跃 No Facebook link found on the fetched pages. [s1] 0/1
? TripAdvisor 上有评价 0/0.5
? 其他点评平台 0/0.5

医疗设施

9.5 / 15

有公开资料记载的设备和诊疗项目的覆盖范围。此项衡量的是有据可查的可提供性，而不是临床质量。

✓ 院内配备 X 光 [s1] 2/2
? CBCT（三维影像） 0/2
✓ 种植牙 Medisave-eligible. [s1] 2/2
✓ 正畸 Invisalign, TrioClear, Zenyum aligners. [s1] 2/2
✓ 口腔外科 Wisdom-tooth surgery. [s1] 2/2
✓ 儿童牙科 "Family dental care" explicitly framed for children. [s1] 1.5/1.5
? 急诊服务 0/1.5
? 接诊国际患者 0/2

沟通与服务

7 / 10

联系诊所、得到答复和完成预约有多容易，对国际患者而言尤其如此。

✓ 可通过 WhatsApp 或 LINE 联系 [s1] 2/2
? 回复速度 0/1.5
✓ 可用英语沟通 [s1] 2.5/2.5
? 可在就诊前咨询 0/1.5
✓ 诊疗项目说明清晰 [s1] 1/1
✓ 就诊时间方便 Mon–Thu open until 9pm; Sunday hours too. [s1] 1.5/1.5

AI 与搜索可见度

2 / 10

患者搜索时能否找到这家诊所，包括通过 AI 助手搜索。检查时使用固定的查询词："best dentist Singapore"、"English speaking dentist Singapore"、"dental implants Singapore"、"emergency dentist Singapore"、"Singapore dental clinic for expats"。

✓ 被提及的查询词：best dentist Singapore WebSearch 2026-09-06: named as "Twinkle Dental has been providing clients and patients with quality dental care in Tampines heartlands and eastern Singapore since 2009" in the answer for "best dentist Tampines". [sq1] 1/1
✗ 被提及的查询词：English speaking dentist Singapore WebSearch 2026-09-06: not among results for "English speaking dentist Tampines" (named results were Raffles Dental, Family Dental Centre, Tanglin Dental @ Tampines, TSD Dental Group, Teeth Q, Tooth Stories). [sq2] 0/1
✗ 被提及的查询词：dental implants Singapore WebSearch 2026-09-06: not among results for "dental implants Tampines" (named results were Advanced Dental Tampines East, 1728 Dental Clinic, Tooth Stories, Tanglin Dental, TSD Dental Group, Teeth Q). [sq3] 0/1
✗ 被提及的查询词：emergency dentist Singapore WebSearch 2026-09-06: not among results for "emergency dentist Tampines" (named results were Raffles Dental, 1728 Dental Practice, dePacific Dental Group, Family Dental Centre, Luminous Dental Group). [sq4] 0/1
✓ 被提及的查询词：Singapore dental clinic for expats WebSearch 2026-09-06: its own site (twinkledental.com.sg, titled "Twinkle Family Dentalcare - Dental Services in Tampines and Pasir Ris") appeared among results for "Tampines dental clinic for expats", though the answer text summarized other clinics by name. [sq5] 1/1
? 网站使用结构化数据 0/1.5
? Google 收录质量 0/2
? 诊疗项目有独立页面 0/1.5

执业执照与注册资格

诊所是否公布了本机构的执业执照，以及在此执业的牙医和他们的执业注册编号。经核实确属“未公布”的，记录为风险提示；我们尚未核查的内容标为未核实，不扣分。

诊所执业执照: 9405373(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as TWINKLE FAMILY DENTALCARE PTE. LTD. at 201B Tampines Street 21 #01-1069, Singapore 522201 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) (The registered premises address matches the card to the block and unit, and the registered name is the card's company name. The practice's other premises, TWINKLE FAMILY DENTALCARE at 7 Pasir Ris Central #02-46, is registered separately and is not this card's. The register publishes the premises' declared hours as 09:30-20:30 Monday to Friday, 09:30-16:30 Saturday and 09:30-13:30 Sunday - a second independent source for the evening and weekend opening the card claims. No UEN is published on the record.) [hh1]

牙医与执业注册资格

牙医专业方向执业注册编号
Andrea Rani Rajwani [reg1]—D25991H — Singapore Dental Council, Full Registration, Practising Certificate valid 01/01/2026–31/12/2027

风险提示

  • 低 价格不透明或诱导性报价 (-2 分) — No prices or price ranges published (derived from data).

已适用的风险提示扣分：-2 分（上限 -20）。

我们未能核实的数据

  • 信息透明度: 真实的诊所照片
  • 价格透明度: 公布洗牙价格
  • 价格透明度: 公布补牙价格
  • 价格透明度: 公布牙冠价格
  • 价格透明度: 公布种植牙价格
  • 价格透明度: 公布初诊咨询价格
  • 价格透明度: 公布 X 光或影像检查价格
  • 口碑与评价: TripAdvisor 上有评价
  • 口碑与评价: 其他点评平台
  • 医疗设施: CBCT（三维影像）
  • 医疗设施: 急诊服务
  • 医疗设施: 接诊国际患者
  • 沟通与服务: 回复速度
  • 沟通与服务: 可在就诊前咨询
  • AI 与搜索可见度: 网站使用结构化数据
  • AI 与搜索可见度: Google 收录质量
  • AI 与搜索可见度: 诊疗项目有独立页面

未核实的条目计 0 分，但不会被视为负面结论。如果您能为其中任何一项提供凭证，欢迎提交更正。

联系方式

网站https://www.twinkledental.com.sg/
电话+65 6789 2837
WhatsApp+65 8390 3958
Google 地图地图条目
地址Blk 201B Tampines Street 21, #01-1069, Singapore 522201

联系方式仅用于识别，可能发生变动，请直接向诊所核实。

信息来源

编号来源佐证的内容访问日期
s1https://www.twinkledental.com.sg/Dentist names, address, contacts, services, hours2026-09-04
reg1https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC …SDC register entry D25991H, one listed place of practice "Twinkle Family Dentalcare Pte Ltd" at postal 5222012026-09-04
s2https://www.twinkledental.com.sg/prices/The site's "Prices" page — Pasir Ris Mall opening specials only2026-09-04
s3https://www.twinkledental.com.sg/our-team/Eight-dentist roster with degrees and awarding universities2026-09-04
sq1search:best dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq2search:English speaking dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq3search:dental implants TampinesAI/search visibility scout — canonical query2026-09-06
sq4search:emergency dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq5search:Tampines dental clinic for expatsAI/search visibility scout — canonical query2026-09-06
gmpI5https://www.google.com/maps/place/Twinkle+Family+Dentalcare/@1.3534…Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates2026-09-06
hh1https://eservices.healthhub.sg/public/directory/institution/177669MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address and registered hours2026-09-06

变更记录

日期变更内容
2026-09-06Combined browser pass (agent I-5): the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory.
2026-09-04Adversarial verification pass 2026-09-04: the linked /prices/ page was opened: it carries only Pasir Ris Mall opening promotions, so "prices published" was resolved to a verified negative under the promotion-is-not-a-price-list rule. The team page supplied per-dentist qualifications. D25991H re-checked live and the mismatch with the clinic's own eight-name roster disclosed.
2026-09-04Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via twinkledental.com.sg and the Singapore Dental Council register; distinguished from an unrelated same-named clinic in Nairobi, Kenya found during domain probing.

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