Singapore Dental Rating 新加坡牙科诊所透明度与信任指数

Twinkle Family Dentalcare

按照我们公开的评分方法，这家诊所在透明度、口碑、服务可及性和数字可见度方面得 67.2/100 分。

综合排名：#9，共 16 家已排名诊所 · 最近核查：2026-09-17

67.2/100

各评分方案下的排名

  • 综合透明度与信任#967.2/100
  • 最适合外籍居民#868.3/100
  • 最适合种植牙#1061.5/100
  • 最适合牙科急诊#770.8/100
  • 价格透明度最佳#846.2/100
  • 最适合英语沟通#773.8/100
  • 最适合家庭与儿童#671.3/100
  • 睡眠牙科（全身麻醉/深度镇静）未纳入排名

全身麻醉与深度镇静

诊所是否有资料说明可以在全身麻醉或深度镇静（朦胧镇静）下进行治疗，也就是所谓的“睡眠牙科”：患者处于睡眠且无知觉的状态，治疗过程中没有感觉、看不到也听不到。患者保持清醒并能作出反应的普通清醒镇静不计入此项。此项仅供参考，不影响透明度得分。

  • ? 全身麻醉/深度镇静（睡眠牙科） — 未核实

查看所有提供睡眠牙科的诊所 →

概述

位于淡滨尼组屋社区的家庭牙科诊所，公布了标注学历的八人牙医团队、可使用保健储蓄（Medisave）支付的种植牙项目，以及延长的工作日晚间门诊时间；网站唯一的“价格”页面刊登的是其另一家分院的开业促销信息，而非价目表。

优势

  • 信息透明度：20 分中得 20 分。
  • 沟通与服务：10 分中得 8.5 分。
  • 在公开来源中未发现风险提示。

不足

  • 价格透明度：可核实的 15 分中得 0 分（缺少：公布价格或价格区间; 公布洗牙价格; 公布补牙价格; 公布牙冠价格; 公布种植牙价格; 公布初诊咨询价格; 公布 X 光或影像检查价格）

得分明细

下列每一项都依据公开来源评分。✓ 已核实为是 · ✗ 已核实为否或未找到 · ◐ 部分符合 · ? 未核实（计 0 分，并非负面结论）。

信息透明度

20 / 20

诊所的基本情况（团队、场所、诊疗项目和位置）是否可以公开核实。

✓ 有可正常访问的官网 [s1] 4/4
✓ 公布牙医姓名 Dr Ozy Ong, Dr Irene Leong, Dr Shaun Quek, Dr Elyssa Chan, Dr Yan Xiaomeng, Dr Ilisa Ishak, Dr Shaun Siow, Dr Bill Guido. [s1] [s3] 3/3
✓ 公布牙医的专业方向 Each of the eight dentists has a profile stating the degree and awarding university (e.g. Dr Irene Leong — BDS, National University of Singapore, 2010; Dr Shaun Siow — BDS, University of Adelaide; Dr Bill Guido — BDSc (Hons), University of Queensland). [s3] 2/2
✓ 真实的诊所照片 Clinic's own Our Facilities page carries a genuine storefront photo showing this branch's own signage and unit number [twinkle-family-dentalcare-deepen] 2/2
✓ 公布诊疗项目清单 [s1] 3/3
✓ 联系方式清晰 [s1] 2/2
✓ 网站有英文版本 [s1] 2/2
✓ 公布地址和地图位置 [s1] 2/2

价格透明度

0 / 15

患者能否在就诊前估算出费用。公布价格区间即可计分，不要求给出精确价格。

✗ 公布价格或价格区间 The linked /prices/ page was opened on 2026-09-04 and is headed "Prices — Pasir Ris Mall Opening Specials": four promotional bundles for the other branch ($108 first-visit check-up, $98 kids check-up "while stocks last", $398 Clean & Bright bundle, $3,488 Student Braces, "Terms and Conditions apply"). Under the methodology a time-limited promotional offer is not a price list, and no general price list or ranges are published anywhere on the site. [s2] 0/3
✗ 公布洗牙价格 The Prices page (now serving both branches) carries only time-limited new-patient promotional bundles, not a standing cleaning price [s2] 0/2
✗ 公布补牙价格 No filling price published on the prices or services pages, promotional or otherwise [twinkle-family-dentalcare-deepen-2] 0/2
✗ 公布牙冠价格 No crown price published on the prices or services pages [twinkle-family-dentalcare-deepen-2] 0/2
✗ 公布种植牙价格 Dedicated implants page describes the treatment; no price or range published [twinkle-family-dentalcare-deepen-3] 0/2
✗ 公布初诊咨询价格 Consultation only appears bundled into a promotional Clean & Bright package, not as a standalone published fee [twinkle-family-dentalcare-deepen-6] 0/2
✗ 公布 X 光或影像检查价格 X-rays only appear bundled into a promotional Student Braces package, not as a standalone published fee [twinkle-family-dentalcare-deepen-7] 0/2

口碑与评价

14 / 20

公开的评价信号。Google 评分会用贝叶斯先验（评分 4.0，权重 25）加以校正，以免只有寥寥几条评价的 5.0 分压过数百条评价的 4.8 分。

◐ Google 评分（贝叶斯校正后） Star histogram read live on 2026-09-06 from the place page: 153 five-star, 9 four-star, 3 three-star, 5 two-star, 15 one-star. The buckets sum to 185, matching the 185 in the place-page header exactly, and the weighted mean 4.514 reproduces the published 4.5. [gmpI5] 4/6
◐ Google 评价数量 Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] 2/3
✓ 评价的新近程度 The newest review visible is 3 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 3/3
✓ 诊所回复评价 The owner replies to reviews on Google: 10 of the 10 reviews read carry an owner reply, 6 of them to reviews from the last 12 months; the latest reply is dated 2026-09-08 (to a review of 2026-09-01). [twinkle-family-dentalcare-deepen-16] [gmpI5] 2/2
? 没有反复出现的投诉 1–2★ ratings are 19 of 184 (10.3 %), but the lowest-rated reviews read as different matters (fillings that dropped off, an X-ray the patient declined, a long wait, a painful scaling, a month-long booking queue), none shared by three. [twinkle-family-dentalcare-deepen-16] 0/2
✓ 没有可疑的评价模式 The 153/9/3/5/15 shape populates every bucket, tapers plausibly and carries a genuine 10.8 per cent negative tail. The three visible reviewers hold 2, 17 (Local Guide, 7 photos) and 4 reviews, name three different dentists and post three and four months apart. No manipulation signature. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 2/2
✓ Facebook 主页活跃 Facebook page "Twinkle Family Dentalcare" (401 followers) with posts up to 2026-08-08, linked from the clinic's website. [twinkle-family-dentalcare-presence] [twinkle-family-dentalcare-presence-2] 1/1
✗ TripAdvisor 上有评价 No TripAdvisor listing found; site does not link to TripAdvisor [twinkle-family-dentalcare-deepen-9] [twinkle-family-dentalcare-deepen-10] 0/0.5
✗ 其他点评平台 No clinic profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [twinkle-family-dentalcare-deepen-12] [twinkle-family-dentalcare-deepen-13] [twinkle-family-dentalcare-deepen-14] [twinkle-family-dentalcare-deepen-15] 0/0.5

医疗设施

11 / 15

有公开资料记载的设备和诊疗项目的覆盖范围。此项衡量的是有据可查的可提供性，而不是临床质量。

✓ 院内配备 X 光 The clinic shows its own X-ray room with a panoramic and cephalometric unit. [twinkle-family-dentalcare-deepen-11] 2/2
? CBCT（三维影像） The website explains cone-beam CT in general terms, but the X-ray room photographed holds a panoramic unit and no page says the clinic has its own CBCT. 0/2
✓ 种植牙 Medisave-eligible. [s1] 2/2
✓ 正畸 Invisalign, TrioClear, Zenyum aligners. [s1] 2/2
✓ 口腔外科 Wisdom-tooth surgery. [s1] 2/2
✓ 儿童牙科 "Family dental care" explicitly framed for children. [s1] 1.5/1.5
✓ 急诊服务 Contact page documents same-day and urgent appointments at this branch by phone or WhatsApp [twinkle-family-dentalcare-deepen-4] 1.5/1.5
? 接诊国际患者 0/2

沟通与服务

8.5 / 10

联系诊所、得到答复和完成预约有多容易，对国际患者而言尤其如此。

✓ 可通过 WhatsApp 或 LINE 联系 [s1] 2/2
? 回复速度 0/1.5
✓ 可用英语沟通 [s1] 2.5/2.5
✓ 可在就诊前咨询 Contact page has an online appointment-request form [twinkle-family-dentalcare-deepen-8] 1.5/1.5
✓ 诊疗项目说明清晰 [s1] 1/1
✓ 就诊时间方便 Mon–Thu open until 9pm; Sunday hours too. [s1] 1.5/1.5

AI 与搜索可见度

7 / 10

患者搜索时能否找到这家诊所，包括通过 AI 助手搜索。检查时使用固定的查询词："best dentist Singapore"、"English speaking dentist Singapore"、"dental implants Singapore"、"emergency dentist Singapore"、"Singapore dental clinic for expats"。

✓ 被提及的查询词：best dentist Singapore Web search 2026-09-06: named as "Twinkle Dental has been providing clients and patients with quality dental care in Tampines heartlands and eastern Singapore since 2009" in the answer for "best dentist Tampines". [sq1] 1/1
✗ 被提及的查询词：English speaking dentist Singapore Web search 2026-09-06: not among results for "English speaking dentist Tampines" (named results were Raffles Dental, Family Dental Centre, Tanglin Dental @ Tampines, TSD Dental Group, Teeth Q, Tooth Stories). [sq2] 0/1
✗ 被提及的查询词：dental implants Singapore Web search 2026-09-06: not among results for "dental implants Tampines" (named results were Advanced Dental Tampines East, 1728 Dental Clinic, Tooth Stories, Tanglin Dental, TSD Dental Group, Teeth Q). [sq3] 0/1
✗ 被提及的查询词：emergency dentist Singapore Web search 2026-09-06: not among results for "emergency dentist Tampines" (named results were Raffles Dental, 1728 Dental Practice, dePacific Dental Group, Family Dental Centre, Luminous Dental Group). [sq4] 0/1
✓ 被提及的查询词：Singapore dental clinic for expats Web search 2026-09-06: its own site (twinkledental.com.sg, titled "Twinkle Family Dentalcare - Dental Services in Tampines and Pasir Ris") appeared among results for "Tampines dental clinic for expats", though the answer text summarized other clinics by name. [sq5] 1/1
✓ 网站使用结构化数据 Organization-type JSON-LD found across all 29 pages read [s1] 1.5/1.5
✓ Google 收录质量 own domain twinkledental.com.sg takes the #1 result plus 3 more dedicated pages (our-team, contact, prices), ahead of healthcare.com.sg, Dental Departures and other directories (web search 2026-09-07) [giq1] 2/2
✓ 诊疗项目有独立页面 Site has separate pages per topic (X-rays, dental implants, braces, wisdom tooth, root canal) beyond the general services list [twinkle-family-dentalcare-deepen-5] 1.5/1.5

排名前列的诊所在 AI 回答中的表现

上方查询为本指数自行开展的检查。排名前三的诊所另有完整测量：当患者请求推荐牙医时，ChatGPT 和 Gemini 提及它们的频率。

  1. #1Specialist Dental Group62.3 / 100查看报告 → 英文报告
  2. #2Nuffield Dental @ Westgate53 / 100查看报告 → 英文报告
  3. #3TSD Dental Group2.9 / 100查看报告 → 英文报告

由 Ansmeter 于 2026-10-08 测量。 Ansmeter 是一家关联服务商。其数值不属于本排名，也不影响排名位置：只有当公开数据发生变化时，得分才会变化。

执业执照与注册资格

诊所是否公布了本机构的执业执照，以及在此执业的牙医和他们的执业注册编号。经核实确属“未公布”的，记录为风险提示；我们尚未核查的内容标为未核实，不扣分。

诊所执业执照: 9405373(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as TWINKLE FAMILY DENTALCARE PTE. LTD. at 201B Tampines Street 21 #01-1069, Singapore 522201 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) UEN 200914118H — TWINKLE FAMILY DENTALCARE PTE. LTD., Live Company, incorporated 1 Aug 2009, registered office 201B Tampines Street 21 #01-1069, Singapore 522201 (sgpbusiness.com, an ACRA-sourced business register mirror, read 2026-09-07). (The registered premises address matches the card to the block and unit, and the registered name is the card's company name. The practice's other premises, TWINKLE FAMILY DENTALCARE at 7 Pasir Ris Central #02-46, is registered separately and is not this card's. The register publishes the premises' declared hours as 09:30-20:30 Monday to Friday, 09:30-16:30 Saturday and 09:30-13:30 Sunday - a second independent source for the evening and weekend opening the card claims. No UEN is published on the record. The registered office matches the card's address to the unit. A separate sister entity, TWINKLE FAMILY DENTALCARE (PASIR RIS) PTE. LTD. (UEN 202409779Z), is a different branch and is not this clinic.) [hh1] [acra1]

牙医与执业注册资格

牙医专业方向执业注册编号备注
Andrea Rani Rajwani [reg1] [twinkle-family-dentalcare-sdc-reg]—D25991H新加坡牙医理事会注册名录中的注册编号：正式注册，执业证书有效期至 2027-12-31（核查日期 2026-09-30）。

风险提示

在我们查阅的公开来源中未发现风险提示。

我们未能核实的数据

  • 口碑与评价: 没有反复出现的投诉
  • 医疗设施: CBCT（三维影像）
  • 医疗设施: 接诊国际患者
  • 沟通与服务: 回复速度

未核实的条目计 0 分，但不会被视为负面结论。如果您能为其中任何一项提供凭证，欢迎提交更正。

联系方式

网站https://www.twinkledental.com.sg/
电话+65 6789 2837
WhatsApp+65 8390 3958
Facebookhttps://www.facebook.com/twinklefamilydental/
Google 地图地图条目
地址Blk 201B Tampines Street 21, #01-1069, Singapore 522201

联系方式仅用于识别，可能发生变动，请直接向诊所核实。

信息来源

编号来源佐证的内容访问日期
s1https://www.twinkledental.com.sg/JSON-LD types include Organization, WebSite, WebPage, Person on 29/29 pages2026-09-17
reg1https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC …SDC register entry D25991H, one listed place of practice "Twinkle Family Dentalcare Pte Ltd" at postal 5222012026-09-04
s2https://www.twinkledental.com.sg/prices/Comprehensive Check-up with Scaling & Polishing, incl. Fluoride Treatment at $108 is a New Patients promotional bundle, not a standing price2026-09-17
s3https://www.twinkledental.com.sg/our-team/Eight-dentist roster with degrees and awarding universities2026-09-04
sq1search:best dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq2search:English speaking dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq3search:dental implants TampinesAI/search visibility scout — canonical query2026-09-06
sq4search:emergency dentist TampinesAI/search visibility scout — canonical query2026-09-06
sq5search:Tampines dental clinic for expatsAI/search visibility scout — canonical query2026-09-06
gmpI5https://www.google.com/maps/place/Twinkle+Family+Dentalcare/@1.3534…Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates2026-09-06
hh1https://eservices.healthhub.sg/public/directory/institution/177669MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address and registered hours2026-09-06
giq1search:"Twinkle Family Dentalcare" Tampines Singaporeown domain twinkledental.com.sg takes the #1 result plus 3 more dedicated pages (our-team, contact, prices), ahead of healthcare.com.sg, Dental Departures and other directories2026-09-07
acra1https://www.sgpbusiness.com/company/Twinkle-Family-Dentalcare-Pte-LtdACRA company record: UEN, entity name, Live Company status, incorporation date, registered office2026-09-07
twinkle-family-dentalcare-deepenhttps://www.twinkledental.com.sg/wp-content/webp-express/webp-image…Storefront photo shows the Twinkle Family Dentalcare sign and unit #01-1069, matching this card's address2026-09-17
twinkle-family-dentalcare-deepen-2https://www.twinkledental.com.sg/services/Fillings described as a service; no price figure2026-09-17
twinkle-family-dentalcare-deepen-3https://www.twinkledental.com.sg/dental-implants/No dollar figure on the dedicated implants page2026-09-17
twinkle-family-dentalcare-deepen-4https://www.twinkledental.com.sg/contact/Contact page: "If you need an appointment on the same day, please give us a call at 67892837 (Tampines)", plus a "For Urgent Appointments" block with this branch’s line and WhatsApp2026-09-17
twinkle-family-dentalcare-deepen-5https://www.twinkledental.com.sg/xrays/Individual dedicated URL, e.g. /xrays/, /dental-implants/, /dental-braces/, /wisdom-tooth/, /what-is-rct/2026-09-17
twinkle-family-dentalcare-deepen-6https://www.twinkledental.com.sg/prices/Clean & Bright Bundle for $398 bundles consultation, scaling and a whitening kit; no standalone consultation fee2026-09-17
twinkle-family-dentalcare-deepen-7https://www.twinkledental.com.sg/prices/Student Braces bundle for $3488 includes dental radiographs; no standalone X-ray price2026-09-17
twinkle-family-dentalcare-deepen-8https://www.twinkledental.com.sg/contact/Submit an Appointment Request form with name, contact number and message fields2026-09-17
twinkle-family-dentalcare-deepen-9https://www.tripadvisor.com/TypeAheadJson?action=API&query=Twinkle%…TripAdvisor's own search for "Twinkle Family Dentalcare" returned no relevant results at all2026-09-29
twinkle-family-dentalcare-deepen-10https://www.twinkledental.com.sg/Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page2026-09-29
twinkle-family-dentalcare-sdc-reghttps://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDCSingapore Dental Council register (MOH Professional Registration System, record by registration number): D25991H (ANDREA RANI RAJWANI): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: AMOY STREET DENTAL (40 AMOY STREET Singapore 069866); Twinkle Family Dentalcare Pte Ltd (201B Tampines St 21 #01-1069 Singapore 522201).2026-09-30
twinkle-family-dentalcare-deepen-11https://www.twinkledental.com.sg/our-facilities/Our Facilities page read 2026-10-01: the Tampines 201B branch section shows its treatment room and an "X-Ray Room" with a panoramic and cephalometric X-ray unit (photo "OPG room"); the other branch section also shows an X-ray room.2026-10-01
twinkle-family-dentalcare-deepen-12https://www.whatclinic.com/dentists/singaporeWhatClinic: every page of its Singapore dentist listing (176 clinics, 202 profiles with branches), read 2026-10-01; no profile for Twinkle Family Dentalcare2026-10-01
twinkle-family-dentalcare-deepen-13https://www.dentaldepartures.com/dentists/singaporeDental Departures: its Singapore listing has 10 clinics (The Dentist@Orchard, Pure NZ Dental, Specialist Dental Group and others), checked 2026-10-01; Twinkle Family Dentalcare is not among them2026-10-01
twinkle-family-dentalcare-deepen-14https://us-uk.bookimed.com/sitemap-us-uk-clinic.xmlBookimed: its clinic sitemap (2,127 clinics) has no clinic in Singapore (checked 2026-10-01)2026-10-01
twinkle-family-dentalcare-deepen-15https://www.trustpilot.com/review/twinkledental.com.sgTrustpilot: no company page for twinkledental.com.sg (page not found, checked 2026-10-01)2026-10-01
twinkle-family-dentalcare-presencehttps://www.facebook.com/twinklefamilydental/Facebook page "Twinkle Family Dentalcare" (401 followers, General dentist), read 2026-10-02; newest post 2026-08-08; phone +65 6789 2837; website twinkledental.com.sg2026-10-02
twinkle-family-dentalcare-presence-2https://www.twinkledental.com.sg/The clinic's website, read 2026-10-02: links the Facebook page twinklefamilydental2026-10-02
twinkle-family-dentalcare-deepen-16https://www.google.com/maps?cid=11532302185671059301&hl=enGoogle listing "Twinkle Family Dentalcare" (Dental clinic; 201B Tampines St. 21, #01-1069, Singapore 522201), read 2026-10-02 in 2 review orders (lowest-rated first, newest first): 4.5 from 184 reviews (1★ 14 / 2★ 5 / 3★ 3 / 4★ 9 / 5★ 153); 10 distinct reviews read, dated 2019-02-21 to 2026-09-01, 10 with an owner reply.2026-10-05

变更记录

日期变更内容
2026-10-02Facebook presence re-checked on 2026-10-02: live Facebook page confirmed.
2026-10-01Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent.
2026-09-29Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found. Re-read the services page's "X-Rays & 3D Imaging" section: the text explains what CBCT is in general terms (for implant planning) without stating the clinic owns the equipment, and the accompanying image is a generic tooth/X-ray icon, not an equipment photo, so hasCBCT is left unresolved.
2026-09-29Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 20 of 185 and the low reviews themselves were not read; active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established.
2026-09-17Re-read on 2026-09-17: the clinic’s website (facilities, prices, services, FAQ, X-rays, implants and contact pages). Recorded: a genuine storefront photo of this branch; no standing price for cleaning, fillings, crowns, implants, consultations or X-rays, only time-limited promotional bundles that the site now states are available at both its branches; same-day and urgent appointments documented on the contact page; an online appointment-request form; structured data; and dedicated pages for several individual procedures. Still unverified: whether cone-beam imaging is on site, TripAdvisor, other review platforms, and international-patient documentation.
2026-09-07Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 200914118H, exact address match.
2026-09-06Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory.
2026-09-04Adversarial verification pass 2026-09-04: the linked /prices/ page was opened: it carries only Pasir Ris Mall opening promotions, so "prices published" was resolved to a verified negative under the promotion-is-not-a-price-list rule. The team page supplied per-dentist qualifications. D25991H re-checked live and the mismatch with the clinic's own eight-name roster disclosed.
2026-09-04Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via twinkledental.com.sg and the Singapore Dental Council register; distinguished from an unrelated same-named clinic in Nairobi, Kenya found during domain probing.

有疑问或需要更正？

对本页面有疑问、建议或需要更正？欢迎联系我们，每一条消息我们都会阅读。数据更正会对照来源核实后采纳，并记入公开的变更记录。

就 Twinkle Family Dentalcare 联系我们 发送邮件