Twinkle Family Dentalcare
According to our open methodology, this clinic scored 67.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 16 ranked clinics · Last checked: 17 September 2026
67.2/100
Positions by Rating Profile
- Overall Transparency & Trust#967.2/100
- Best for Expats#868.3/100
- Best for Dental Implants#1061.5/100
- Best for Emergency Dental Care#770.8/100
- Best Price Transparency#846.2/100
- Best English-speaking Clinics#773.8/100
- Best for Families / Children#671.3/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Family dental practice in a Tampines HDB neighbourhood with an eight-dentist team listed with their degrees, Medisave-eligible implants and extended weekday evening hours; the site's only "Prices" page carries time-limited promotional bundles, now offered at both its branches, rather than a price list.
Strengths
- Information Transparency: 20 of 20 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr Ozy Ong, Dr Irene Leong, Dr Shaun Quek, Dr Elyssa Chan, Dr Yan Xiaomeng, Dr Ilisa Ishak, Dr Shaun Siow, Dr Bill Guido. [s1] [s3] | 3/3 |
| ✓ | Dentist specializations listed Each of the eight dentists has a profile stating the degree and awarding university (e.g. Dr Irene Leong — BDS, National University of Singapore, 2010; Dr Shaun Siow — BDS, University of Adelaide; Dr Bill Guido — BDSc (Hons), University of Queensland). [s3] | 2/2 |
| ✓ | Real clinic photos Clinic's own Our Facilities page carries a genuine storefront photo showing this branch's own signage and unit number [twinkle-family-dentalcare-deepen] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The linked /prices/ page was opened on 2026-09-04 and is headed "Prices — Pasir Ris Mall Opening Specials": four promotional bundles for the other branch ($108 first-visit check-up, $98 kids check-up "while stocks last", $398 Clean & Bright bundle, $3,488 Student Braces, "Terms and Conditions apply"). Under the methodology a time-limited promotional offer is not a price list, and no general price list or ranges are published anywhere on the site. [s2] | 0/3 |
| ✗ | Cleaning price listed The Prices page (now serving both branches) carries only time-limited new-patient promotional bundles, not a standing cleaning price [s2] | 0/2 |
| ✗ | Filling price listed No filling price published on the prices or services pages, promotional or otherwise [twinkle-family-dentalcare-deepen-2] | 0/2 |
| ✗ | Crown price listed No crown price published on the prices or services pages [twinkle-family-dentalcare-deepen-2] | 0/2 |
| ✗ | Implant price listed Dedicated implants page describes the treatment; no price or range published [twinkle-family-dentalcare-deepen-3] | 0/2 |
| ✗ | Consultation price listed Consultation only appears bundled into a promotional Clean & Bright package, not as a standalone published fee [twinkle-family-dentalcare-deepen-6] | 0/2 |
| ✗ | X-ray / imaging price listed X-rays only appear bundled into a promotional Student Braces package, not as a standalone published fee [twinkle-family-dentalcare-deepen-7] | 0/2 |
Reputation & Reviews
14 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 153 five-star, 9 four-star, 3 three-star, 5 two-star, 15 one-star. The buckets sum to 185, matching the 185 in the place-page header exactly, and the weighted mean 4.514 reproduces the published 4.5. [gmpI5] | 4/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] | 2/3 |
| ✓ | Review recency The newest review visible is 3 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 10 of the 10 reviews read carry an owner reply, 6 of them to reviews from the last 12 months; the latest reply is dated 2026-09-08 (to a review of 2026-09-01). [twinkle-family-dentalcare-deepen-16] [gmpI5] | 2/2 |
| ? | No recurring complaints 1–2★ ratings are 19 of 184 (10.3 %), but the lowest-rated reviews read as different matters (fillings that dropped off, an X-ray the patient declined, a long wait, a painful scaling, a month-long booking queue), none shared by three. [twinkle-family-dentalcare-deepen-16] | 0/2 |
| ✓ | No suspicious review patterns The 153/9/3/5/15 shape populates every bucket, tapers plausibly and carries a genuine 10.8 per cent negative tail. The three visible reviewers hold 2, 17 (Local Guide, 7 photos) and 4 reviews, name three different dentists and post three and four months apart. No manipulation signature. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 2/2 |
| ✓ | Active Facebook presence Facebook page "Twinkle Family Dentalcare" (401 followers) with posts up to 2026-08-08, linked from the clinic's website. [twinkle-family-dentalcare-presence] [twinkle-family-dentalcare-presence-2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site does not link to TripAdvisor [twinkle-family-dentalcare-deepen-9] [twinkle-family-dentalcare-deepen-10] | 0/0.5 |
| ✗ | Other review platforms No clinic profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [twinkle-family-dentalcare-deepen-12] [twinkle-family-dentalcare-deepen-13] [twinkle-family-dentalcare-deepen-14] [twinkle-family-dentalcare-deepen-15] | 0/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The clinic shows its own X-ray room with a panoramic and cephalometric unit. [twinkle-family-dentalcare-deepen-11] | 2/2 |
| ? | CBCT (3D imaging) The website explains cone-beam CT in general terms, but the X-ray room photographed holds a panoramic unit and no page says the clinic has its own CBCT. | 0/2 |
| ✓ | Implantology Medisave-eligible. [s1] | 2/2 |
| ✓ | Orthodontics Invisalign, TrioClear, Zenyum aligners. [s1] | 2/2 |
| ✓ | Oral surgery Wisdom-tooth surgery. [s1] | 2/2 |
| ✓ | Pediatric dentistry "Family dental care" explicitly framed for children. [s1] | 1.5/1.5 |
| ✓ | Emergency care Contact page documents same-day and urgent appointments at this branch by phone or WhatsApp [twinkle-family-dentalcare-deepen-4] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Contact page has an online appointment-request form [twinkle-family-dentalcare-deepen-8] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon–Thu open until 9pm; Sunday hours too. [s1] | 1.5/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✓ | Mentioned for: best dentist Singapore Web search 2026-09-06: named as "Twinkle Dental has been providing clients and patients with quality dental care in Tampines heartlands and eastern Singapore since 2009" in the answer for "best dentist Tampines". [sq1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Singapore Web search 2026-09-06: not among results for "English speaking dentist Tampines" (named results were Raffles Dental, Family Dental Centre, Tanglin Dental @ Tampines, TSD Dental Group, Teeth Q, Tooth Stories). [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Singapore Web search 2026-09-06: not among results for "dental implants Tampines" (named results were Advanced Dental Tampines East, 1728 Dental Clinic, Tooth Stories, Tanglin Dental, TSD Dental Group, Teeth Q). [sq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Singapore Web search 2026-09-06: not among results for "emergency dentist Tampines" (named results were Raffles Dental, 1728 Dental Practice, dePacific Dental Group, Family Dental Centre, Luminous Dental Group). [sq4] | 0/1 |
| ✓ | Mentioned for: Singapore dental clinic for expats Web search 2026-09-06: its own site (twinkledental.com.sg, titled "Twinkle Family Dentalcare - Dental Services in Tampines and Pasir Ris") appeared among results for "Tampines dental clinic for expats", though the answer text summarized other clinics by name. [sq5] | 1/1 |
| ✓ | Structured data on website Organization-type JSON-LD found across all 29 pages read [s1] | 1.5/1.5 |
| ✓ | Google indexing quality own domain twinkledental.com.sg takes the #1 result plus 3 more dedicated pages (our-team, contact, prices), ahead of healthcare.com.sg, Dental Departures and other directories (web search 2026-09-07) [giq1] | 2/2 |
| ✓ | Dedicated service pages Site has separate pages per topic (X-rays, dental implants, braces, wisdom tooth, root canal) beyond the general services list [twinkle-family-dentalcare-deepen-5] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Specialist Dental Group62.3 of 100View report →
- #2Nuffield Dental @ Westgate53 of 100View report →
- #3TSD Dental Group2.9 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 9405373(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as TWINKLE FAMILY DENTALCARE PTE. LTD. at 201B Tampines Street 21 #01-1069, Singapore 522201 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) UEN 200914118H — TWINKLE FAMILY DENTALCARE PTE. LTD., Live Company, incorporated 1 Aug 2009, registered office 201B Tampines Street 21 #01-1069, Singapore 522201 (sgpbusiness.com, an ACRA-sourced business register mirror, read 2026-09-07). (The registered premises address matches the card to the block and unit, and the registered name is the card's company name. The practice's other premises, TWINKLE FAMILY DENTALCARE at 7 Pasir Ris Central #02-46, is registered separately and is not this card's. The register publishes the premises' declared hours as 09:30-20:30 Monday to Friday, 09:30-16:30 Saturday and 09:30-13:30 Sunday - a second independent source for the evening and weekend opening the card claims. No UEN is published on the record. The registered office matches the card's address to the unit. A separate sister entity, TWINKLE FAMILY DENTALCARE (PASIR RIS) PTE. LTD. (UEN 202409779Z), is a different branch and is not this clinic.) [hh1] [acra1]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Andrea Rani Rajwani [reg1] [twinkle-family-dentalcare-sdc-reg] | — | D25991H | Registration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: No recurring complaints
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.twinkledental.com.sg/ |
|---|---|
| Phone | +65 6789 2837 |
| +65 8390 3958 | |
| https://www.facebook.com/twinklefamilydental/ | |
| Google Maps | Map listing |
| Address | Blk 201B Tampines Street 21, #01-1069, Singapore 522201 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.twinkledental.com.sg/ | JSON-LD types include Organization, WebSite, WebPage, Person on 29/29 pages | 2026-09-17 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D25991H, one listed place of practice "Twinkle Family Dentalcare Pte Ltd" at postal 522201 | 2026-09-04 |
| s2 | https://www.twinkledental.com.sg/prices/ | Comprehensive Check-up with Scaling & Polishing, incl. Fluoride Treatment at $108 is a New Patients promotional bundle, not a standing price | 2026-09-17 |
| s3 | https://www.twinkledental.com.sg/our-team/ | Eight-dentist roster with degrees and awarding universities | 2026-09-04 |
| sq1 | search:best dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Tampines dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5 | https://www.google.com/maps/place/Twinkle+Family+Dentalcare/@1.3534… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory/institution/177669 | MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address and registered hours | 2026-09-06 |
| giq1 | search:"Twinkle Family Dentalcare" Tampines Singapore | own domain twinkledental.com.sg takes the #1 result plus 3 more dedicated pages (our-team, contact, prices), ahead of healthcare.com.sg, Dental Departures and other directories | 2026-09-07 |
| acra1 | https://www.sgpbusiness.com/company/Twinkle-Family-Dentalcare-Pte-Ltd | ACRA company record: UEN, entity name, Live Company status, incorporation date, registered office | 2026-09-07 |
| twinkle-family-dentalcare-deepen | https://www.twinkledental.com.sg/wp-content/webp-express/webp-image… | Storefront photo shows the Twinkle Family Dentalcare sign and unit #01-1069, matching this card's address | 2026-09-17 |
| twinkle-family-dentalcare-deepen-2 | https://www.twinkledental.com.sg/services/ | Fillings described as a service; no price figure | 2026-09-17 |
| twinkle-family-dentalcare-deepen-3 | https://www.twinkledental.com.sg/dental-implants/ | No dollar figure on the dedicated implants page | 2026-09-17 |
| twinkle-family-dentalcare-deepen-4 | https://www.twinkledental.com.sg/contact/ | Contact page: "If you need an appointment on the same day, please give us a call at 67892837 (Tampines)", plus a "For Urgent Appointments" block with this branch’s line and WhatsApp | 2026-09-17 |
| twinkle-family-dentalcare-deepen-5 | https://www.twinkledental.com.sg/xrays/ | Individual dedicated URL, e.g. /xrays/, /dental-implants/, /dental-braces/, /wisdom-tooth/, /what-is-rct/ | 2026-09-17 |
| twinkle-family-dentalcare-deepen-6 | https://www.twinkledental.com.sg/prices/ | Clean & Bright Bundle for $398 bundles consultation, scaling and a whitening kit; no standalone consultation fee | 2026-09-17 |
| twinkle-family-dentalcare-deepen-7 | https://www.twinkledental.com.sg/prices/ | Student Braces bundle for $3488 includes dental radiographs; no standalone X-ray price | 2026-09-17 |
| twinkle-family-dentalcare-deepen-8 | https://www.twinkledental.com.sg/contact/ | Submit an Appointment Request form with name, contact number and message fields | 2026-09-17 |
| twinkle-family-dentalcare-deepen-9 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Twinkle%… | TripAdvisor's own search for "Twinkle Family Dentalcare" returned no relevant results at all | 2026-09-29 |
| twinkle-family-dentalcare-deepen-10 | https://www.twinkledental.com.sg/ | Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page | 2026-09-29 |
| twinkle-family-dentalcare-sdc-reg | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC | Singapore Dental Council register (MOH Professional Registration System, record by registration number): D25991H (ANDREA RANI RAJWANI): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: AMOY STREET DENTAL (40 AMOY STREET Singapore 069866); Twinkle Family Dentalcare Pte Ltd (201B Tampines St 21 #01-1069 Singapore 522201). | 2026-09-30 |
| twinkle-family-dentalcare-deepen-11 | https://www.twinkledental.com.sg/our-facilities/ | Our Facilities page read 2026-10-01: the Tampines 201B branch section shows its treatment room and an "X-Ray Room" with a panoramic and cephalometric X-ray unit (photo "OPG room"); the other branch section also shows an X-ray room. | 2026-10-01 |
| twinkle-family-dentalcare-deepen-12 | https://www.whatclinic.com/dentists/singapore | WhatClinic: every page of its Singapore dentist listing (176 clinics, 202 profiles with branches), read 2026-10-01; no profile for Twinkle Family Dentalcare | 2026-10-01 |
| twinkle-family-dentalcare-deepen-13 | https://www.dentaldepartures.com/dentists/singapore | Dental Departures: its Singapore listing has 10 clinics (The Dentist@Orchard, Pure NZ Dental, Specialist Dental Group and others), checked 2026-10-01; Twinkle Family Dentalcare is not among them | 2026-10-01 |
| twinkle-family-dentalcare-deepen-14 | https://us-uk.bookimed.com/sitemap-us-uk-clinic.xml | Bookimed: its clinic sitemap (2,127 clinics) has no clinic in Singapore (checked 2026-10-01) | 2026-10-01 |
| twinkle-family-dentalcare-deepen-15 | https://www.trustpilot.com/review/twinkledental.com.sg | Trustpilot: no company page for twinkledental.com.sg (page not found, checked 2026-10-01) | 2026-10-01 |
| twinkle-family-dentalcare-presence | https://www.facebook.com/twinklefamilydental/ | Facebook page "Twinkle Family Dentalcare" (401 followers, General dentist), read 2026-10-02; newest post 2026-08-08; phone +65 6789 2837; website twinkledental.com.sg | 2026-10-02 |
| twinkle-family-dentalcare-presence-2 | https://www.twinkledental.com.sg/ | The clinic's website, read 2026-10-02: links the Facebook page twinklefamilydental | 2026-10-02 |
| twinkle-family-dentalcare-deepen-16 | https://www.google.com/maps?cid=11532302185671059301&hl=en | Google listing "Twinkle Family Dentalcare" (Dental clinic; 201B Tampines St. 21, #01-1069, Singapore 522201), read 2026-10-02 in 2 review orders (lowest-rated first, newest first): 4.5 from 184 reviews (1★ 14 / 2★ 5 / 3★ 3 / 4★ 9 / 5★ 153); 10 distinct reviews read, dated 2019-02-21 to 2026-09-01, 10 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Facebook presence re-checked on 2026-10-02: live Facebook page confirmed. |
| 2026-10-01 | Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent. |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found. Re-read the services page's "X-Rays & 3D Imaging" section: the text explains what CBCT is in general terms (for implant planning) without stating the clinic owns the equipment, and the accompanying image is a generic tooth/X-ray icon, not an equipment photo, so hasCBCT is left unresolved. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 20 of 185 and the low reviews themselves were not read; active Facebook presence now unverified: no Facebook search is on record, so the absence of a page is not established. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic’s website (facilities, prices, services, FAQ, X-rays, implants and contact pages). Recorded: a genuine storefront photo of this branch; no standing price for cleaning, fillings, crowns, implants, consultations or X-rays, only time-limited promotional bundles that the site now states are available at both its branches; same-day and urgent appointments documented on the contact page; an online appointment-request form; structured data; and dedicated pages for several individual procedures. Still unverified: whether cone-beam imaging is on site, TripAdvisor, other review platforms, and international-patient documentation. |
| 2026-09-07 | Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 200914118H, exact address match. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the linked /prices/ page was opened: it carries only Pasir Ris Mall opening promotions, so "prices published" was resolved to a verified negative under the promotion-is-not-a-price-list rule. The team page supplied per-dentist qualifications. D25991H re-checked live and the mismatch with the clinic's own eight-name roster disclosed. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): verified via twinkledental.com.sg and the Singapore Dental Council register; distinguished from an unrelated same-named clinic in Nairobi, Kenya found during domain probing. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.