Gentle Smile Dental Studio
According to our open methodology, this clinic scored 67.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 16 ranked clinics · Last checked: 7 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#967.2/100
- Best for Expats#1463.8/100
- Best for Dental Implants#1160/100
- Best for Emergency Dental Care#1364.8/100
- Best Price Transparency#946/100
- Best English-speaking Clinics#1468.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Aesthetic and general dental studio at Wheelock Place with a named oral & maxillofacial specialist and an Invisalign Platinum Provider accreditation.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The clinic's own team page names five dentists — Dr Kelvin Chua (founder/principal), Dr Ryan Yuan, Dr David Chng, Dr Jody Hong and Dr Noah Teo — plus dental hygienist Winnie Tan. [s2] | 3/3 |
| ✓ | Dentist specializations listed Each dentist carries a stated qualification (BDS, Singapore) and a described clinical focus; Dr Noah Teo is named as an Oral & Maxillofacial Surgeon with a UK fellowship. [s2] | 2/2 |
| ✓ | Real clinic photos Mix of real clinic and dentist-portrait photography. [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Verified 2026-09-04 across the whole site map (homepage, team page and every service page listed in the navigation): the site has no price list, price page or fee figures. [s1] [s2] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 331 five-star, 4 four-star, 1 three-star, 0 two-star, 0 one-star. The buckets sum to 336, matching the 336 in the place-page header exactly, and the weighted mean 4.982 reproduces the published 5. [gmpI5] | 6/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] | 2.5/3 |
| ✓ | Review recency The newest review visible is 2 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 3/3 |
| ✓ | Clinic responds to reviews The owner replied to every one of the three reviews Google renders, including the four-star one, and the replies are individual rather than templated - the reply to the four-star review thanks the reviewer by name and names the two dentists and the assistant involved. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 2/2 |
| ✓ | No recurring complaints The only non-five-star review in the visible sample is a four-star from a Local Guide holding 485 reviews whose body did not expand in the rendered view, so its substance could not be read; the owner answered it at length. The other two visible reviews are five-star. The histogram carries no one-star and no two-star rating at all in 336 reviews, so there is no negative tail for the sample to be missing. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 2/2 |
| ✓ | No suspicious review patterns A 5.0 over 336 reviews was examined rather than taken at face value. The 331/4/1/0/0 shape decays monotonically through the buckets instead of being a flat wall, the base does contain non-perfect ratings, the three visible reviewers hold 485 (Local Guide, 2,627 photos), 3 and 13 reviews, they describe three different treatments and their dates run from two to four months. No manipulation signature. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 2/2 |
| ✓ | Active Facebook presence Confirmed as this practice's own page on 2026-09-07: "Gentle Smile Dental Studio", 114 followers, publishing this card's exact address — 501 Orchard Road #05-09 Wheelock Place, Singapore 238880 — and linking gentlesmiledentalstudio.com.sg. Newest post five days before the check. [s1] [y1a] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✗ | Other review platforms No profile of the clinic on WhatClinic, Dental Departures, Bookimed or Trustpilot (its former WhatClinic profile has been removed) (checked 2026-10-02). [gentle-smile-dental-studio-platforms] [gentle-smile-dental-studio-platforms-2] [gentle-smile-dental-studio-platforms-3] [gentle-smile-dental-studio-platforms-4] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray "Low Radiation Dental X-Ray" mentioned. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Invisalign Platinum Provider. [s1] | 2/2 |
| ✓ | Oral surgery Wisdom-tooth removal; Dr Noah Teo is an oral & maxillofacial specialist. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✓ | Mentioned for: best dentist Singapore [sqa] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Singapore [sqb] | 0/1 |
| ✗ | Mentioned for: dental implants Singapore [sqc] | 0/1 |
| ✓ | Mentioned for: emergency dentist Singapore [sqd] | 1/1 |
| ✗ | Mentioned for: Singapore dental clinic for expats [sqe] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Organization and LocalBusiness. [gentle-smile-dental-studio-deepen] | 1.5/1.5 |
| ✓ | Google indexing quality own domain gentlesmiledentalstudio.com.sg holds 7 of 9 results (homepage, aesthetic-services, home, smile-makeover, contact-us, about-us, landing-page) behind only Facebook and Erufu Care (web search 2026-09-07) [giq1] | 2/2 |
| ✓ | Dedicated service pages Invisalign, Dental Implants and Emergency Services each have dedicated pages. [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Specialist Dental Group62.3 of 100View report →
- #2Nuffield Dental @ Westgate53 of 100View report →
- #3TSD Dental Group2.9 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 25D0016(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as GENTLE SMILE DENTAL STUDIO at 501 Orchard Road #05-09 Wheelock Place, Singapore 238880, with the contact number 93213232 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) (The registered premises address matches the card to the unit number and the registered contact number is the card's WhatsApp line. The 25 prefix marks this as a 2026 registration - the newest operating licence in the Singapore set, which is consistent with a practice whose Google profile is also the newest. No UEN is published on the record. UEN not resolved: sgpbusiness.com searches for "GENTLE SMILE DENTAL STUDIO" and "GENTLE SMILE ORCHARD" return no entity matching the MOH licensee name (GENTLE SMILE DENTAL STUDIO) exactly. Two live candidates share one registered office (20 Sin Ming Lane #04-66, Midview City, 573968), neither the clinic's own Wheelock Place address: GENTLE SMILE PTE. LTD. (UEN 202212319C) and GENTLE SMILE (ORCHARD) PTE. LTD. (UEN 202450647H, the newer of the two, incorporated 2024). The Orchard-qualified name is the more plausible operator of this branch but is not an exact match to the MOH licensee name, so per the methodology's matching rule the UEN is left unset rather than guessed. (sgpbusiness.com, an ACRA-sourced business register copy, read 2026-09-07)) [hh1] [acra1]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Chua Ke Bin Kelvin ("Dr Kelvin Chua") [reg1] [s2] [gentle-smile-dental-studio-sdc-reg] | General/aesthetic dentistry (founder) | D22248H | Registration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://gentlesmiledentalstudio.com.sg/ |
|---|---|
| Phone | +65 6677 3232 |
| +65 9321 3232 | |
| https://facebook.com/gentlesmiledentalstudio | |
| Google Maps | Map listing |
| Address | 501 Orchard Rd, #05-09, Wheelock Place, Singapore 238880 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://gentlesmiledentalstudio.com.sg/ | Team roster, services, hours, contacts | 2026-09-04 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D22248H under practice-place name "Gentle Smile Dental Studio" | 2026-09-04 |
| sqa | search:best dentist Orchard / Central Singapore | AI/search visibility scout | 2026-09-04 |
| sqb | search:English speaking dentist Orchard Singapore | AI/search visibility scout | 2026-09-04 |
| sqc | search:dental implants Orchard Singapore | AI/search visibility scout | 2026-09-04 |
| sqd | search:emergency dentist Orchard Singapore | AI/search visibility scout | 2026-09-04 |
| sqe | search:Orchard Singapore dental clinic for expats | AI/search visibility scout | 2026-09-04 |
| s2 | https://gentlesmiledentalstudio.com.sg/meet-our-team/ | Full team page with per-dentist qualifications and clinical interests | 2026-09-04 |
| gmpI5 | https://www.google.com/maps/place/Gentle+Smile+Dental+Studio+(Wheel… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory/institution/182617 | MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address, registered hours and contact | 2026-09-06 |
| y1a | https://www.facebook.com/gentlesmiledentalstudio | The clinic's Facebook page: published address, linked website, follower count and the date of its newest post | 2026-09-07 |
| giq1 | search:"Gentle Smile Dental Studio" Singapore | own domain gentlesmiledentalstudio.com.sg holds 7 of 9 results (homepage, aesthetic-services, home, smile-makeover, contact-us, about-us, landing-page) behind only Facebook and Erufu Care | 2026-09-07 |
| acra1 | https://www.sgpbusiness.com/search?q=GENTLE+SMILE+DENTAL+STUDIO | ACRA search results: two live "Gentle Smile" entities, neither an exact name match to the MOH licensee | 2026-09-07 |
| gentle-smile-dental-studio-sdc-reg | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC | Singapore Dental Council register (MOH Professional Registration System, record by registration number): D22248H (Chua Ke Bin Kelvin): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: GENTLE SMILE DENTAL STUDIO (9 RAFFLES BOULEVARD MILLENIA WALK #02-21 Singapore 039596). | 2026-09-30 |
| gentle-smile-dental-studio-platforms | https://www.whatclinic.com/dentists/singapore | WhatClinic, read 2026-10-02: every page of its Singapore dentist listing (12 pages, 202 profiles) and its profile sitemaps (218 Singapore dentist profiles) have no profile for Gentle Smile Dental Studio; the profile addresses built from its name (/dentists/singapore/gentle-smile-dental) return not found, and /dentists/singapore/gentle-smile-dental-studio redirects to the Singapore listing (a former profile, removed) | 2026-10-02 |
| gentle-smile-dental-studio-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-02: its Singapore search lists 10 clinics (The Dentist@Orchard, Pure NZ Dental, The Dental Studio, Specialist Dental Group and others); Gentle Smile Dental Studio is not among them | 2026-10-02 |
| gentle-smile-dental-studio-platforms-3 | https://us-uk.bookimed.com/clinics/country=singapore/direction=dent… | Bookimed, read 2026-10-02: its Singapore dentistry page lists one clinic, Nuffield Dental at Raffles Place, and its clinic sitemap (2,127 clinics) has no page for Gentle Smile Dental Studio | 2026-10-02 |
| gentle-smile-dental-studio-platforms-4 | https://www.trustpilot.com/review/gentlesmiledentalstudio.com.sg | Trustpilot: no business page for gentlesmiledentalstudio.com.sg, the clinic's website (the address returns "page not found") (checked 2026-10-02) | 2026-10-02 |
| gentle-smile-dental-studio-deepen | https://gentlesmiledentalstudio.com.sg/ | Homepage HTML read on 2026-10-02: JSON-LD declares the types Organization and LocalBusiness, alongside WebPage, BreadcrumbList and WebSite. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | Presence on review sites re-read on 2026-10-02: no profile on the review platforms checked. |
| 2026-09-07 | Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com, not resolved to an exact match (two plausible candidates recorded). |
| 2026-09-07 | Close-out, 2026-09-07: the five Orchard Facebook pages that was parked before reaching were opened and each confirmed against its card's own address; and the Dental Departures / Yelp row behind the reset onOtherPlatforms on The Dentist@Orchard was run and closed with two negatives. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for the full Google reputation block and the pin, and the clinic's MOH operating licence was read from the HealthHub Healthcare Directory. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the team page was opened (a fifth dentist, Dr Ryan Yuan, had been missed) and per-dentist qualifications confirmed; the absence of prices was verified across the whole navigation rather than the homepage alone. D22248H re-checked live — the register still carries the Millenia Walk address. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Orchard/Central): verified via gentlesmiledentalstudio.com.sg and the Singapore Dental Council register. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.