GPA Dental Group

According to our open methodology, this clinic scored 81.7/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #4 of 16 ranked clinics · Last checked: 17 September 2026

81.7/100

Positions by Rating Profile

  • Overall Transparency & Trust#481.7/100
  • Best for Expats#281.8/100
  • Best for Dental Implants#381.8/100
  • Best for Emergency Dental Care#284.2/100
  • Best Price Transparency#584.7/100
  • Best English-speaking Clinics#281.8/100
  • Best for Families / Children#284.5/100
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The site offers "relaxation techniques such as nitrous oxide (laughing gas) or sedation"; nothing published documents general anaesthesia or sedation deep enough to leave the patient asleep and unaware. [s1]

See all clinics offering sleep dentistry →

Summary

Nine-dentist general and paediatric practice at United Square ("The Kids Learning Mall"), operated by Smilefocus Pte Ltd under the GPA Dental Group brand; publishes sedation/nitrous-oxide availability and a dedicated children's programme.

Strengths

  • Information Transparency: 18 of 20 points.
  • Price Transparency: 13 of 15 points.
  • Reputation & Reviews: 17.5 of 20 points.
  • Medical Infrastructure: 13 of 15 points.
  • Communication & Service: 8.5 of 10 points.
  • No red flags identified in public sources.

Weaknesses

  • AI & Search Visibility: 3.5 of 10 verifiable points (missing: mentioned for: best dentist Singapore; mentioned for: English speaking dentist Singapore; mentioned for: dental implants Singapore; mentioned for: emergency dentist Singapore; mentioned for: Singapore dental clinic for expats; structured data on website)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

18 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed Nine dentists named: Dr Jason Teo, Dr Sarah Tung Shin Yee, Dr Swati Kapila, Dr Merry Anne, Dr Lai Tze Fong, Dr Chong Chian Ee, Dr Low Xin Ting, Dr Chua Pei Lin, Dr Thushala Ubaya. [s1] 3/3
✗ Dentist specializations listed [s1] 0/2
✓ Real clinic photos Photos uploaded by the business to the Google listing show the branded United Square reception desk and clinic interior [gpa-dental-group-united-square-deepen] 2/2
✓ Service list published [s1] 3/3
✓ Clear contact details The clinic's own site publishes the branch line "GPA Dental Group – United Square, 101 Thomson Road #01-96 to 99 United Square Singapore 307591, +65 6251 9633" alongside the group number +65 6732 1020 and appointments@gpadental.com. [s1] 2/2
✓ English website version [s1] 2/2
✓ Address and map published [s1] 2/2

Price Transparency

13 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✓ Prices or price ranges published Corrected: the practice publishes from-prices for nine treatments in its FAQ answers, not a promotional offer [gpa-dental-group-united-square-deepen-2] 3/3
✓ Cleaning price listed Published FAQ answer prices scaling and polishing from $128 [gpa-dental-group-united-square-deepen-2] [gpa-dental-group-united-square-deepen-8] 2/2
✓ Filling price listed Published FAQ answer prices a filling from $198 per tooth [gpa-dental-group-united-square-deepen-2] [gpa-dental-group-united-square-deepen-9] 2/2
✓ Crown price listed Published FAQ answers price a crown from $880 per tooth and a same-day CAD/CAM crown from S$1,850 [gpa-dental-group-united-square-deepen-10] 2/2
✓ Implant price listed Published FAQ answer prices one implant from $2,675, with the Medisave share stated [gpa-dental-group-united-square-deepen-11] 2/2
✓ Consultation price listed Published FAQ answer prices a consultation from $48 [gpa-dental-group-united-square-deepen-2] [gpa-dental-group-united-square-deepen-12] 2/2
✗ X-ray / imaging price listed FAQ prices nine treatments but no X-ray; X-rays are named only as an extra charge on top of the braces fee [gpa-dental-group-united-square-deepen-13] [gpa-dental-group-united-square-deepen-14] 0/2

Reputation & Reviews

17.5 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐ Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 233 five-star, 8 four-star, 2 three-star, 3 two-star, 13 one-star. The buckets sum to 259, matching the 259 in the place-page header exactly, and the weighted mean 4.718 reproduces the published 4.7. [gmpI5] 5/6
◐ Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] 2.5/3
✓ Review recency The newest review visible is 1 month old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 3/3
✓ Clinic responds to reviews Two of the three reviews Google renders carry an owner reply. The third does not, so the practice answers reviews but not all of them. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 2/2
✓ No recurring complaints None of the three reviews Google renders is critical; all three are five-star and they describe three different encounters (a hygiene appointment with a named dentist, a walk-in tourist in acute pain with no phone, and a course of care with a second named dentist). The histogram carries 13 one-star and 3 two-star ratings out of 259, 6.2 per cent of the base, which the visible sample cannot reach. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 2/2
✓ No suspicious review patterns The 233/8/2/3/13 shape populates every bucket and carries a genuine 6.2 per cent negative tail, the opposite of a manipulated wall. The three visible reviewers hold 18 (Local Guide, 16 photos), 1 and 19 reviews, and their dates run one, four and six months back. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] 2/2
✓ Active Facebook presence Clinic's own homepage links its Facebook page directly [gpa-dental-group-united-square-deepen-15] 1/1
✗ TripAdvisor presence No TripAdvisor listing found; site does not link to TripAdvisor [gpa-dental-group-united-square-deepen-18] [gpa-dental-group-united-square-deepen-19] 0/0.5
✗ Other review platforms No clinic profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [gpa-dental-group-united-square-deepen-20] [gpa-dental-group-united-square-deepen-21] [gpa-dental-group-united-square-deepen-22] [gpa-dental-group-united-square-deepen-23] 0/0.5

Medical Infrastructure

13 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

✓ On-site X-ray Our-science page names the Galileos digital volume tomography (Sirona) 3D dental X-ray system used by the practice [gpa-dental-group-united-square-deepen-16] 2/2
✓ CBCT (3D imaging) Same Galileos system is a cone-beam CT (digital volume tomography) unit, documented on the practice's own technology page [gpa-dental-group-united-square-deepen-3] 2/2
✓ Implantology [s1] 2/2
✓ Orthodontics [s1] 2/2
✓ Oral surgery Wisdom-tooth and gum surgery. [s1] 2/2
✓ Pediatric dentistry "GPA Kids' Teeth" programme, phobia management. [s1] 1.5/1.5
✓ Emergency care [s1] 1.5/1.5
? Works with international patients 0/2

Communication & Service

8.5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✓ WhatsApp / LINE available United Square branch has its own published WhatsApp number [gpa-dental-group-united-square-deepen-4] 2/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
✓ Pre-visit consultation possible Dental-enquiries page lets patients submit questions online to a named dentist before booking [gpa-dental-group-united-square-deepen-5] 1.5/1.5
✓ Clear service explanations [s1] 1/1
✓ Convenient opening hours United Square branch open 9am–9pm Tue–Wed and weekends. [s1] 1.5/1.5

AI & Search Visibility

3.5 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".

✗ Mentioned for: best dentist Singapore Web search 2026-09-06: not among results for "best dentist Novena" (named results were Thomson Dental Centre, dePacific, Nuffield Dental, Dental Forté, Advanced Dental Specialists, Family Dental Surgery, Greenlife, Smile Makers, Q&M). [sq1] 0/1
✗ Mentioned for: English speaking dentist Singapore Web search 2026-09-06: not among results for "English speaking dentist Novena Singapore" (named results were Expat Dental, LQ Dental, Advanced Dental Specialists, DentalWorks, Nuffield Dental Novena). [sq2] 0/1
✗ Mentioned for: dental implants Singapore Web search 2026-09-06: not among results for "dental implants Novena Singapore" (named results were The Implant and Oral Surgery Centre, Affordable Smiles Dental, LQ Dental, DentalWorks, Novena Dental Aesthetic Practice). [sq3] 0/1
✗ Mentioned for: emergency dentist Singapore Web search 2026-09-06: not among results for "emergency dentist Novena Singapore" (named results were The Oral Care Centre, Happy Teeth Family Dental, Dental Forté, OMIC Dental Clinic). [sq4] 0/1
✗ Mentioned for: Singapore dental clinic for expats Web search 2026-09-06: not among results for "Novena Singapore dental clinic for expats" (named results were Expat Dental and Nuffield Dental Novena). [sq5] 0/1
✗ Structured data on website Only a generic WebSite JSON-LD type found; no Dentist/LocalBusiness/MedicalClinic markup on any page checked [gpa-dental-group-united-square-deepen-6] [gpa-dental-group-united-square-deepen-17] 0/1.5
✓ Google indexing quality own domain gpadental.com takes the top result plus its location and enquiries pages (3 of 12), ahead of the United Square mall listing, Facebook, Yelp, Instagram and Dentaleh (web search 2026-09-07) [giq1] 2/2
✓ Dedicated service pages Sitemap lists 20+ individual treatment pages (implants, root canal, orthodontics, teeth whitening, wisdom teeth, gum surgery, etc.) [gpa-dental-group-united-square-deepen-7] 1.5/1.5

Ranking leaders in AI answers

The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.

  1. #1Specialist Dental Group62.3 of 100View report →
  2. #2Nuffield Dental @ Westgate53 of 100View report →
  3. #3TSD Dental Group2.9 of 100View report →

Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: 9405734(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as GPA DENTAL GROUP - UNITED SQUARE at 101 Thomson Road #01-96, #01-97, #01-98, #01-99 United Square, Singapore 307591 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) UEN 53495241X — GPA DENTAL GROUP, a Live business registration, incorporated 29 Nov 2024, registered address 600 North Bridge Road #14-04/05, Parkview Square, Singapore 188778 (sgpbusiness.com, an ACRA-sourced business register mirror, read 2026-09-07). (The register lists all four of the practice's units on a single registration rather than one registration per unit, which is the opposite of how Specialist Dental Group's three Mount Elizabeth units are handled - the two patterns coexist in the same register. The register also publishes the premises' declared hours as 09:00 to 21:00 Monday to Friday and 09:00 to 18:00 at weekends, seven days a week. No UEN is published on the record. The registered address is a corporate/registered-office address (Parkview Square), not the United Square clinic premises; no other live "GPA Dental Group" entity exists on the register. A similarly named GPA DENTAL GROUP (SINGAPORE) PTE. LTD. (UEN 201017868R) is Struck Off and is not this business.) [hh1] [acra1]

Dentists & professional licences

DentistSpecializationLicence No.Notes
Lai Tze Fong [reg1] [gpa-dental-group-united-square-sdc-reg]—D21372ARegistration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026).

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Medical Infrastructure: Works with international patients
  • Communication & Service: Response speed

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://www.gpadental.com/
Google MapsMap listing
Address101 Thomson Road, #01-96 to 99, United Square, Singapore 307591

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://www.gpadental.com/Legal entity, team roster, branch addresses, services, sedation, hours2026-09-17
reg1https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC …SDC register entry D21372A under practice-place name "GPA Dental Group - United Square"2026-09-04
sq1search:best dentist NovenaAI/search visibility scout — canonical query2026-09-06
sq2search:English speaking dentist Novena SingaporeAI/search visibility scout — canonical query2026-09-06
sq3search:dental implants Novena SingaporeAI/search visibility scout — canonical query2026-09-06
sq4search:emergency dentist Novena SingaporeAI/search visibility scout — canonical query2026-09-06
sq5search:Novena Singapore dental clinic for expatsAI/search visibility scout — canonical query2026-09-06
gmpI5https://www.google.com/maps/place/GPA+Dental+Group+-+United+Square/…Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates2026-09-06
hh1https://eservices.healthhub.sg/public/directory/institution/179656MOH HealthHub Healthcare Directory institution record: HCI code, registered premises address and registered hours2026-09-06
acra1https://www.sgpbusiness.com/company/Gpa-Dental-GroupACRA company record: UEN, entity name, Live status, incorporation date, registered address2026-09-07
giq1search:"GPA Dental Group" United Square Singaporeown domain gpadental.com takes the top result plus its location and enquiries pages (3 of 12), ahead of the United Square mall listing, Facebook, Yelp, Instagram and Dentaleh2026-09-07
gpa-dental-group-united-square-deepenhttps://www.google.com/maps/place/GPA+Dental+Group+-+United+Square/…Photos uploaded by the business, dated 2023, show a wall-mounted GPA Dental Group United Square sign at reception and the branded clinic interior2026-09-17
gpa-dental-group-united-square-deepen-2https://gpadental.com/faqs/From-prices published for consultation ($48), scaling and polishing ($128), fillings ($198), crowns ($880), implants ($2,675), braces ($3,000), whitening ($860/$1,580), wisdom-tooth surgery ($1,500) and denture repair ($180)2026-09-17
gpa-dental-group-united-square-deepen-3https://gpadental.com/our-science/Galileos digital volume tomography is Sirona's cone-beam CT system, described on the clinic's own technology page2026-09-17
gpa-dental-group-united-square-deepen-4https://gpadental.com/location/GPA Dental Group - United Square: WhatsApp Us +65 8684 88572026-09-17
gpa-dental-group-united-square-deepen-5https://gpadental.com/dental-enquiries/Ask Our Experts / Submit Your Dental Questions Here form addressed to a named dentist2026-09-17
gpa-dental-group-united-square-deepen-6https://gpadental.com/Across 7 pages read on the site: JSON-LD type WebSite only2026-09-17
gpa-dental-group-united-square-deepen-7https://gpadental.com/sitemap-posttype-page-p1.xmlIndividual URLs per treatment: dental-implants, root-canal, orthodontics-and-braces, teeth-whitening, wisdom-teeth-surgery, gum-surgery, invisalign-and-clear-aligners-therapy, and more2026-09-17
gpa-dental-group-united-square-deepen-8https://gpadental.com/faqs/FAQ: "How much do you charge for scaling & polishing?" — "Scaling and polishing is FROM $128.00."2026-09-17
gpa-dental-group-united-square-deepen-9https://gpadental.com/faqs/FAQ: "How much do you charge for filling?" — "Filling is FROM $198.00 per tooth."2026-09-17
gpa-dental-group-united-square-deepen-10https://gpadental.com/faqs/FAQ: "if the chip is extensive, you may require a crown and it is from $880 per tooth"; "CAD CAM crown. The estimated cost is from S$1,850.00 per tooth."2026-09-17
gpa-dental-group-united-square-deepen-11https://gpadental.com/faqs/FAQ: "The estimated cost for one implant (i.e. one tooth) is from $2,675 of which partial cost (about $1,250) can be paid using Medisave."2026-09-17
gpa-dental-group-united-square-deepen-12https://gpadental.com/faqs/FAQ: "How much do you charge for consultation?" — "Consultation is FROM $48.00."2026-09-17
gpa-dental-group-united-square-deepen-13https://gpadental.com/faqs/FAQ answers price braces, whitening, scaling, fillings, consultation, wisdom-tooth surgery, implants, crowns and denture repair; X-ray appears only as "does not include charges for other procedures, for instance x-ray"2026-09-17
gpa-dental-group-united-square-deepen-14https://gpadental.com/our-science/Technology page describes the 3D X-ray system with no price figure2026-09-17
gpa-dental-group-united-square-deepen-15https://www.gpadental.com/Homepage links https://www.facebook.com/gpadentalgroup/2026-09-17
gpa-dental-group-united-square-deepen-16https://gpadental.com/our-science/Text: Galileos, digital volume tomography, of Sirona GmbH 3D dental x-rays, 200 pictures taken in 14 seconds2026-09-17
gpa-dental-group-united-square-deepen-17https://gpadental.com/location/No structured-data markup beyond the generic type2026-09-17
gpa-dental-group-united-square-deepen-18https://www.tripadvisor.com/TypeAheadJson?action=API&query=GPA%20De…TripAdvisor's own search for "GPA Dental Group" returned no relevant results at all2026-09-29
gpa-dental-group-united-square-deepen-19https://www.gpadental.com/Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page2026-09-29
gpa-dental-group-united-square-sdc-reghttps://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDCSingapore Dental Council register (MOH Professional Registration System, record by registration number): D21372A (Lai Tze Fong): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: GPA DENTAL GROUP - PARKVIEW SQUARE (600 NORTH BRIDGE RD PARKVIEW SQUARE #14-04/05 Singapore 188778); GPA Dental Group - United Square (101 THOMSON ROAD UNITED SQUARE #01-96 Singapore 307591); Prime Dental Surgeons (163 Ang Mo Kio Ave 4 #01-422 Singapore 560163).2026-09-30
gpa-dental-group-united-square-deepen-20https://www.whatclinic.com/dentists/singaporeWhatClinic: every page of its Singapore dentist listing (176 clinics, 202 profiles with branches), read 2026-10-01; no profile for GPA Dental Group2026-10-01
gpa-dental-group-united-square-deepen-21https://www.dentaldepartures.com/dentists/singaporeDental Departures: its Singapore listing has 10 clinics (The Dentist@Orchard, Pure NZ Dental, Specialist Dental Group and others), checked 2026-10-01; GPA Dental Group is not among them2026-10-01
gpa-dental-group-united-square-deepen-22https://us-uk.bookimed.com/sitemap-us-uk-clinic.xmlBookimed: its clinic sitemap (2,127 clinics) has no clinic in Singapore (checked 2026-10-01)2026-10-01
gpa-dental-group-united-square-deepen-23https://www.trustpilot.com/review/gpadental.comTrustpilot: no company page for gpadental.com (page not found, checked 2026-10-01)2026-10-01

Change History

DateChange
2026-10-01Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent.
2026-09-29Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. WhatClinic Singapore's catalogue was scanned across 9 pages (~140 practices) without finding this clinic, but the catalogue is not fully exhausted, so onOtherPlatforms is left open.
2026-09-17Re-read on 2026-09-17: the clinic’s website (technology, treatment, location, FAQ and enquiry pages) and its Google listing photos. Recorded: from-prices published for consultation, scaling and polishing, fillings, crowns, implants and five more treatments; a named 3D X-ray/cone-beam system; a branch WhatsApp line; genuine business-uploaded photos of the United Square premises; a link to the practice’s own Facebook page; an online question form to a named dentist; individual pages for each treatment. Corrected: prices are published — they sit in the FAQ answers rather than on a price page, and the card previously recorded none. No X-ray price is published and the site carries only generic structured data. Still unverified: TripAdvisor, other review platforms, and international-patient documentation.
2026-09-09Sedation criterion re-read against methodology 1.4.0, which counts only general anaesthesia or deep intravenous sedation where the patient is asleep and unaware. The site offers "relaxation techniques such as nitrous oxide (laughing gas) or sedation"; nothing published documents general anaesthesia or sedation deep enough to leave the patient asleep and unaware. The value moves from true to false: what this practice offers is published, and it is not sleep dentistry.
2026-09-07Close-out, 2026-09-07: UEN found via ACRA copy sgpbusiness.com: 53495241X, corporate registered address (not clinic premises).
2026-09-06Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory.
2026-09-04Adversarial verification pass 2026-09-04: the branch-specific phone number was found on the clinic's own homepage, refuting "no direct contact for this branch". SDC entry D21372A re-checked live (United Square is a secondary place of practice).
2026-09-04Initial data collection for the Singapore Dental Transparency & Trust Index (Novena): verified via gpadental.com and the Singapore Dental Council register.

A question or a correction?

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