Raffles Dental
According to our open methodology, this clinic scored 63.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 16 ranked clinics · Last checked: 17 September 2026
63.9/100
Positions by Rating Profile
- Overall Transparency & Trust#1263.9/100
- Best for Expats#1065.8/100
- Best for Dental Implants#1259.5/100
- Best for Emergency Dental Care#1068.3/100
- Best Price Transparency#1543.2/100
- Best English-speaking Clinics#970.8/100
- Best for Families / Children#867.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Raffles Dental, the dental division of Raffles Medical Group, at its Tampines 1 branch (#04-33), with a branch page publishing the unit, a direct line, branch e-mail, evening opening hours and a branch service list, and four dentists attributed to this clinic on the group's own dentist roster.
Strengths
- Information Transparency: 18 of 20 points.
- Communication & Service: 8.5 of 10 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Raffles Dental's own "Our Dentists" page names its dentists and attributes each to a clinic; four carry "Raffles Dental - Tampines 1": Dr Edgar Kieu Li Chong, Dr Liau Chen Hong, Dr Lim Siew Hong May and Dr Yeo Hung Sin. [s3] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos A photo uploaded by the business to the Google listing shows the branded Raffles Dental storefront at this exact unit [raffles-dental-tampines-deepen] | 2/2 |
| ✓ | Service list published Branch-specific list on the clinic's own branch page: routine dental check-up, wisdom-tooth extraction, teeth whitening, scaling & polishing, gum treatment, fillings, extractions, dentures, implants, root canal treatment, crowns/bridges. [s1] [s2] | 3/3 |
| ✓ | Clear contact details Branch-direct telephone +65 6787 0093, branch e-mail d_tamp@rafflesmedical.com and a branch WhatsApp line published on the clinic's own branch page. [s2] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Full branch address and a "Get Directions" map link published on the clinic's own branch page (previously sourced only to the SDC register). [s2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed The only price figures on the branch page are a combined CHAS subsidy range covering three services together, not a standalone scaling/cleaning price [s2] | 0/2 |
| ✗ | Filling price listed No filling price found on the branch or group dental pages [raffles-dental-tampines-deepen-4] | 0/2 |
| ✗ | Crown price listed No crown price found on the branch or group dental pages [raffles-dental-tampines-deepen-5] | 0/2 |
| ✗ | Implant price listed No implant price found on the branch or group dental pages [raffles-dental-tampines-deepen-6] | 0/2 |
| ✗ | Consultation price listed Only price figure is a combined CHAS subsidy range for three services together, not a standalone consultation fee [raffles-dental-tampines-deepen-7] | 0/2 |
| ✗ | X-ray / imaging price listed Dental X-rays listed as a service on the group page; no separate price published [raffles-dental-tampines-deepen-8] | 0/2 |
Reputation & Reviews
12 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 122 five-star, 0 four-star, 2 three-star, 4 two-star, 13 one-star. The buckets sum to 141, matching the 141 in the place-page header exactly, and the weighted mean 4.518 reproduces the published 4.5. [gmpI5] | 4/6 |
| ◐ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmpI5] | 2/3 |
| ✓ | Review recency The newest review visible is 2 months old, which proves the within-3-months bucket and no better. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 3/3 |
| ✗ | Clinic responds to reviews None of the 12 reviews read (dated 2025-12-16 to 2026-10-01) carries an owner reply on Google. [raffles-dental-tampines-deepen-18] | 0/2 |
| ✗ | No recurring complaints 4 of the five lowest-rated Google reviews read concern rude or impatient conduct by staff and doctors (a counter staff member, a phone call about a late cancellation, an impatient doctor, a doctor who embarrassed the patient) (dated 2020-03, 2024-10, 2025-12 and 2026-01); 1–2★ ratings are 17 of 142 (12.0 %). [raffles-dental-tampines-deepen-18] | 0/2 |
| ✓ | No suspicious review patterns The 122/0/2/4/13 shape is polarised with an empty four-star bucket, but the three-star, two-star and one-star buckets are all populated and together make up an eighth of the base; that is the opposite of a manipulation signature. The three visible reviewers hold 4, 8 and 2 reviews and post two and three months apart. Sample: the 3 reviews Google Maps renders on the place page, in Google's relevance order; a newest-first list was not available. [gmpI5] | 2/2 |
| ✓ | Active Facebook presence The dental subsidiary has its own Facebook page, separate from the parent group's page [raffles-dental-tampines-deepen-13] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site does not link to TripAdvisor [raffles-dental-tampines-deepen-11] [raffles-dental-tampines-deepen-12] | 0/0.5 |
| ✗ | Other review platforms No clinic profile on WhatClinic, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [raffles-dental-tampines-deepen-14] [raffles-dental-tampines-deepen-15] [raffles-dental-tampines-deepen-16] [raffles-dental-tampines-deepen-17] | 0/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✗ | CBCT (3D imaging) Dedicated dental X-ray page and the full 24+9 service list name X-rays only; no CBCT, cone-beam or 3D imaging anywhere [raffles-dental-tampines-deepen-2] [s1] | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Oral & Maxillofacial Surgery listed as a specialist service. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care "24-hour Emergency Service @ Raffles Hospital" — group-wide, not confirmed at this branch specifically. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available Branch WhatsApp line published on the branch page, available Mon–Fri 8:30am–5:30pm. [s2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Site-wide Book an Appointment / Make an Enquiry channels let patients request a visit online before coming in [raffles-dental-tampines-deepen-9] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon–Thu 8:30am–1pm, 2pm–5:30pm and 6:30pm–9:30pm; Fri–Sat 8:30am–1pm and 2pm–5:30pm — evening sessions on weekdays and Saturday opening, published on the branch page. [s2] | 1.5/1.5 |
AI & Search Visibility
8 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Singapore", "English speaking dentist Singapore", "dental implants Singapore", "emergency dentist Singapore", "Singapore dental clinic for expats".
| ✗ | Mentioned for: best dentist Singapore Web search 2026-09-06: not among results for "best dentist Tampines" (named results were Advanced Dental Tampines East, 1728 Dental, TSD Dental Group, PURE DENTAL, Twinkle Dental). [sq1] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Singapore Web search 2026-09-06: named first with matching address ("#04-33 Tampines 1 Mall near Tampines MRT station") in the answer for "English speaking dentist Tampines", citing its own site rafflesmedicalgroup.com/clinic/tampines-one-dental/. [sq2] | 1/1 |
| ✗ | Mentioned for: dental implants Singapore Web search 2026-09-06: not among results for "dental implants Tampines" (named results were Advanced Dental Tampines East, 1728 Dental Clinic, Tooth Stories, Tanglin Dental, TSD Dental Group, Teeth Q). [sq3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Singapore Web search 2026-09-06: named first ("For dental emergencies, call 6311 1111") in the answer for "emergency dentist Tampines", citing its own site rafflesmedicalgroup.com/clinic/tampines-one-dental/ and rafflesmedicalgroup.com/services/dental/ (24-Hour Emergency Service). [sq4] | 1/1 |
| ✓ | Mentioned for: Singapore dental clinic for expats Web search 2026-09-06: named first and described ("Raffles Medical Group is a reputable private chain that typically caters to an international clientele") in the answer for "Tampines dental clinic for expats", citing its own site rafflesmedicalgroup.com/clinic/tampines-one-dental/. [sq5] | 1/1 |
| ✓ | Structured data on website MedicalBusiness-type JSON-LD found on the branch page [raffles-dental-tampines-deepen-10] | 1.5/1.5 |
| ✓ | Google indexing quality own domain rafflesmedicalgroup.com takes the top result with the Tampines 1 clinic page itself, plus the dental-services, contact and dentists pages (4 of 12), ahead of Clinic Geek, Yelp, Facebook and Healthcare Singapore (web search 2026-09-07) [giq1] | 2/2 |
| ✓ | Dedicated service pages Each general and specialist treatment has its own page explaining the procedure, not just a list entry [raffles-dental-tampines-deepen-3] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Specialist Dental Group62.3 of 100View report →
- #2Nuffield Dental @ Westgate53 of 100View report →
- #3TSD Dental Group2.9 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 9405143(L) - MOH HCI code (Mode of Service Delivery: L, Permanent Premises), registered as RAFFLESDENTAL at 10 Tampines Central 1 #04-33 Tampines One, Singapore 529536 (HealthHub Healthcare Directory, the Ministry of Health's public institution register, read in a browser 2026-09-06) (THIS SETTLES THE UNIT-NUMBER CONFLICT AND EXPLAINS IT. The verification pass changed the card from #03-28 to #04-33 on the strength of the clinic's own branch page and two SDC primary registrations, against a third SDC entry that said #03-28. MOH's premises register confirms #04-33 for the dental clinic - and shows what stands at #03-28 in the same mall: RAFFLESDIAGNOSTICA, registered for Radiological Service, not dentistry. A third Raffles unit at #04-33 is RAFFLESCHILDREN'SCENTRE. The rejected address was a real Raffles Medical unit, just not the dental one. The register publishes the dental premises' session hours as 08:30-13:00, 14:00-17:30 and 18:30-21:30. No UEN is published on the record. UEN not resolved to an exact match: sgpbusiness.com's search for "RAFFLES DENTAL" (matching the MOH register's concatenated RAFFLESDENTAL) returns one live entity, RAFFLES DENTAL SURGERY (UEN 46988000K), registered at 585 North Bridge Road #11-00, Raffles Hospital, Singapore 188770 — Raffles Medical Group's own hospital headquarters, not this Tampines One premises — and one Struck Off entity, RAFFLES DENTAL CENTRE PTE. LTD. (UEN 201617148K, unrelated Pasir Panjang address). RAFFLES DENTAL SURGERY's name carries an extra word beyond the MOH register's RAFFLESDENTAL, so it is recorded as the sole live candidate rather than a confirmed exact match, and the UEN is not written into the value field. (sgpbusiness.com, an ACRA-sourced business register copy, read 2026-09-07)) [hh1] [acra1]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Kieu Li Chong, Edgar [reg2] [s3] [raffles-dental-tampines-sdc-reg] | — | D22123F | Registration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026). |
| Yeo Hung Sin [reg3] [s3] [raffles-dental-tampines-sdc-reg] | — | D20882E | Registration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026). |
| Sean Lee Tze-Meng [reg1] [s3] [raffles-dental-tampines-sdc-reg] | — | D26584E | Registration number in the Singapore Dental Council register: full registration, practising certificate valid until 31 December 2027 (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ |
|---|---|
| Phone | +65 6787 0093 |
| Google Maps | Map listing |
| Address | 10 Tampines Central 1, #04-33, Tampines 1, Singapore 529536 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.rafflesmedicalgroup.com/services/dental/ | Comprehensive general + specialist services list names Dental X-rays explicitly; no CBCT/cone-beam/3D entry | 2026-09-17 |
| reg1 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D26584E, full branch street address "10 Tampines Central 1, #03-28, Tampines One, Singapore 529536" | 2026-09-04 |
| s2 | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ | Branch page: "subsidies from $20.50 to $266.50" is one combined range for Consultation, Scaling and Polishing, Topical Fluoride together, not itemised per service | 2026-09-17 |
| s3 | https://www.rafflesmedicalgroup.com/services/dental/about-us/our-de… | Own site (Raffles Medical Group dentist directory, read 2026-09-10): full page of the group's dentists with photos, specialties and assigned clinic location(s); this dentist is listed as "Dr Sean Lee Tze-Meng", tagged clinics Raffles Hospital and NTU — not Tampines 1 specifically, though it is the same national group directory as the clinic's own site. | 2026-09-10 |
| reg2 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D22123F, primary place of practice "RAFFLESDENTAL", 10 Tampines Central 1, Tampines One #04-33, postal 529536 | 2026-09-04 |
| reg3 | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC … | SDC register entry D20882E, primary (and only) place of practice at 10 Tampines Central 1, Tampines One #04-33, postal 529536 | 2026-09-04 |
| sq1 | search:best dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq2 | search:English speaking dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq3 | search:dental implants Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq4 | search:emergency dentist Tampines | AI/search visibility scout — canonical query | 2026-09-06 |
| sq5 | search:Tampines dental clinic for expats | AI/search visibility scout — canonical query | 2026-09-06 |
| gmpI5 | https://www.google.com/maps/place/Raffles+Dental+Tampines+One/@1.35… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| hh1 | https://eservices.healthhub.sg/public/directory | MOH HealthHub Healthcare Directory, searched by postal code 529536: every healthcare institution registered in Tampines One, including RAFFLESDENTAL at #04-33 and RAFFLESDIAGNOSTICA at #03-28 | 2026-09-06 |
| acra1 | https://www.sgpbusiness.com/search?q=RAFFLES+DENTAL | ACRA search results: one live "Raffles Dental Surgery" entity (name not an exact match) and one Struck Off unrelated entity | 2026-09-07 |
| giq1 | search:"Raffles Dental" Tampines Singapore | own domain rafflesmedicalgroup.com takes the top result with the Tampines 1 clinic page itself, plus the dental-services, contact and dentists pages (4 of 12), ahead of Clinic Geek, Yelp, Facebook and Healthcare Singapore | 2026-09-07 |
| raffles-dental-tampines-deepen | https://www.google.com/maps/place/Raffles+Dental+Tampines+One/@1.35… | A storefront photo uploaded by the business shows Raffles Dental / Raffles Women's Centre / Raffles Children's Centre signage at unit #04-33 | 2026-09-17 |
| raffles-dental-tampines-deepen-2 | https://www.rafflesmedicalgroup.com/services/dental/general-service… | The practice’s own X-ray page describes its imaging with no mention of CBCT, cone-beam or 3D scanning | 2026-09-17 |
| raffles-dental-tampines-deepen-3 | https://www.rafflesmedicalgroup.com/services/dental/general-service… | Dedicated page explains scaling and polishing in full; sibling URLs exist for fillings, crowns-bridges, dental-implants, dental-x-rays, root-canal-treatment, braces and the specialist services | 2026-09-17 |
| raffles-dental-tampines-deepen-4 | https://www.rafflesmedicalgroup.com/services/dental/ | Fillings listed as a service; no price figure | 2026-09-17 |
| raffles-dental-tampines-deepen-5 | https://www.rafflesmedicalgroup.com/services/dental/ | Crowns/bridges listed as a service; no price figure | 2026-09-17 |
| raffles-dental-tampines-deepen-6 | https://www.rafflesmedicalgroup.com/services/dental/ | Implants listed as a service; no price figure | 2026-09-17 |
| raffles-dental-tampines-deepen-7 | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ | Same combined $20.50-$266.50 CHAS range covers Consultation, Scaling and Polishing, Topical Fluoride together | 2026-09-17 |
| raffles-dental-tampines-deepen-8 | https://www.rafflesmedicalgroup.com/services/dental/ | Dental X-rays listed among general services; no price figure | 2026-09-17 |
| raffles-dental-tampines-deepen-9 | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ | Book an Appointment and Make an Enquiry options present on the branch page | 2026-09-17 |
| raffles-dental-tampines-deepen-10 | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ | Page JSON-LD includes an @type of MedicalBusiness | 2026-09-17 |
| raffles-dental-tampines-deepen-11 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Raffles%… | TripAdvisor's own search for "Raffles Dental Tampines" returned 12 results, none a match: only unrelated hotels and places branded "Raffles" worldwide (Raffles Hotel, Raffles Place, Raffles Dubai etc.), none the Tampines dental clinic | 2026-09-29 |
| raffles-dental-tampines-deepen-12 | https://www.rafflesmedicalgroup.com/clinic/tampines-one-dental/ | Clinic's own page HTML read in full; no tripadvisor.com link anywhere on the page | 2026-09-29 |
| raffles-dental-tampines-deepen-13 | https://www.facebook.com/RafflesDentalSG | Page "Raffles Dental" states it is "our fully owned subsidiary" comprising "a specialist dental clinic in Raffles Hospital and an islandwide network of general dental clinics"; website link rafflesmedicalgroup.com, the same parent domain as the clinic's own site | 2026-09-30 |
| raffles-dental-tampines-sdc-reg | https://prs.moh.gov.sg/prs/internet/profSearch/main.action?hpe=SDC | Singapore Dental Council register (MOH Professional Registration System, record by registration number): D22123F (Kieu Li Chong, Edgar): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: RAFFLESDENTAL (10 TAMPINES CENTRAL 1 TAMPINES ONE #04-33 Singapore 529536); Raffles Dental (585 NORTH BRIDGE ROAD RAFFLES HOSPITAL #01-00 Singapore 188770); RAFFLESDENTAL (65 AIRPORT BOULEVARD PASSENGER TERMINAL BUILDING 3 #B2-01 Singapore 819663); RafflesDental (1 PASIR RIS CENTRAL STREET 3 Whitesands Singapore 518457) || D20882E (Yeo Hung Sin): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: Raflles Medical Group (10 TAMPINES CENTRAL 1 TAMPINES ONE #04-33 Singapore 529536) || D26584E (SEAN LEE TZE-MENG): full registration, practising certificate 01/01/2026 to 31/12/2027; places of practice: Raffles Dental (Tampines Central) (10 Tampines Central 1 Tampines One #03-28 Singapore 529536); Raffles Dental (Tampines One) (10 Tampines Central 1 Tampines One #04-33 Singapore 529536). | 2026-09-30 |
| raffles-dental-tampines-deepen-14 | https://www.whatclinic.com/dentists/singapore | WhatClinic: every page of its Singapore dentist listing (176 clinics, 202 profiles with branches), read 2026-10-01; no profile for Raffles Dental | 2026-10-01 |
| raffles-dental-tampines-deepen-15 | https://www.dentaldepartures.com/dentists/singapore | Dental Departures: its Singapore listing has 10 clinics (The Dentist@Orchard, Pure NZ Dental, Specialist Dental Group and others), checked 2026-10-01; Raffles Dental is not among them | 2026-10-01 |
| raffles-dental-tampines-deepen-16 | https://us-uk.bookimed.com/sitemap-us-uk-clinic.xml | Bookimed: its clinic sitemap (2,127 clinics) has no clinic in Singapore (checked 2026-10-01) | 2026-10-01 |
| raffles-dental-tampines-deepen-17 | https://www.trustpilot.com/review/rafflesmedicalgroup.com | Trustpilot: no company page for rafflesmedicalgroup.com (page not found, checked 2026-10-01) | 2026-10-01 |
| raffles-dental-tampines-deepen-18 | https://www.google.com/maps?cid=18181545307035499240&hl=en | Google listing "Raffles Dental Tampines One" (Dental clinic; 10 Tampines Central 1, #04-33, Singapore 529536), read 2026-10-02 in 3 review orders (lowest-rated first, newest first, most relevant first): 4.5 from 142 reviews (1★ 13 / 2★ 4 / 3★ 2 / 4★ 0 / 5★ 123); 14 distinct reviews read, dated 2020-03-31 to 2026-10-01, 0 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-02 in 3 review orders (14 distinct reviews, dated 2020-03-31 to 2026-10-01; 4.5 from 142): owner replies false; recurring complaints true. |
| 2026-10-01 | Checked WhatClinic, Dental Departures, Bookimed and Trustpilot on 2026-10-01: no profile of the clinic on any of them, so presence on other review platforms is recorded as absent. |
| 2026-09-30 | Found a Facebook page for the Raffles Dental subsidiary on 2026-09-30, separate from the Raffles Medical Group page linked on the clinic's site; it describes an islandwide network of branches including this one and shares the clinic's parent website domain. |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints now unverified: 1–2★ ratings are 17 of 141 and the low reviews themselves were not read; clinic responds to reviews now unverified: only 3 reviews were checked for owner replies. |
| 2026-09-17 | Re-read on 2026-09-17: the branch page, the group’s dental services pages including the dedicated pages for scaling, fillings, crowns, implants and X-rays, and the Google listing photo. Recorded: a genuine storefront photo of this exact unit; a page of its own for each treatment; X-rays documented but no CBCT/3D imaging found; online appointment/enquiry channels; structured data on the branch page. The CHAS subsidy figure on the branch page covers three services combined and is not read as a standalone cleaning or consultation price. Still unverified: a Facebook page of the dental practice’s own rather than the parent group’s, TripAdvisor, other review platforms, and international-patient documentation specific to dental. |
| 2026-09-10 | Name verification 2026-09-10: all 3 doctors found on the Raffles Medical Group dentist directory (services/dental/about-us/our-dentists/), a page not previously fetched for this clinic; sources added. |
| 2026-09-07 | Close-out, 2026-09-07: UEN searched on ACRA copy sgpbusiness.com, not resolved to an exact match (one plausible group-level candidate recorded). |
| 2026-09-06 | Checked by hand in a browser: the Google Maps branch place page was opened in a real browser and read for the full Google reputation block and the pin, and the branch's MOH operating licence was read from the HealthHub Healthcare Directory - which also explains where the rejected unit number came from. |
| 2026-09-04 | Adversarial verification pass 2026-09-04: the branch's own page was located at /clinic/tampines-one-dental/ (via the site's clinic sitemap, not the JS-paginated finder). It publishes unit #04-33 — not the #03-28 previously carried from the SDC register — plus a branch phone, e-mail, WhatsApp, evening hours and a branch service list. Dentist names were corrected from "not published": four dentists are attributed to Tampines 1, two of whom (D22123F, D20882E) are SDC-registered at #04-33 as their primary place and were added. The earlier claim that the register filed one address under two names was refuted: the two SDC entries are different units. |
| 2026-09-04 | Initial data collection for the Singapore Dental Transparency & Trust Index (Tampines): branch address verified via the Singapore Dental Council register; services/contacts drawn from Raffles Medical Group's group-wide dental page because its clinic-finder directory is JS-paginated and could not be resolved to this specific branch this pass (queued for a browser follow-up). |
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